Benefits Coordinator

About the role

We are looking for a Benefits Coordinator to support employee benefits administration for a healthcare organization in Rochester, New York. This Contract position focuses on delivering accurate, responsive assistance across benefit programs while helping employees understand enrollment, leave, and continuation coverage processes. The ideal candidate brings strong coordination skills, attention to detail, and experience working with compensation and benefits activities in a fast-paced environment.

Responsibilities

• Oversee day-to-day administration of employee benefit programs and ensure records are maintained accurately and on time.
• Guide employees through benefit enrollment, updates, and eligibility changes by providing clear and timely support.
• Manage COBRA-related activities, including notifications, documentation, and coordination with applicable vendors or internal stakeholders.
• Coordinate leave of absence cases by tracking required paperwork, monitoring timelines, and communicating next steps to employees and managers.
• Support compensation and benefits processes by helping maintain program data and responding to routine questions about coverage and policies.
• Review benefit information for accuracy, follow up on discrepancies, and assist with issue resolution to promote a smooth employee experience.
• Partner with HR and other departments to ensure benefits processes align with organizational requirements and service expectations.

Qualifications

• Experience supporting employee benefit administration and benefits coordination activities.
• Working knowledge of COBRA administration and related documentation requirements.
• Familiarity with leave of absence processes, including case tracking and employee communication.
• Understanding of compensation and benefits practices within a detail-oriented workplace setting.
• Strong organizational skills with the ability to manage multiple tasks and deadlines accurately.
• Clear written and verbal communication skills for assisting employees and collaborating with internal teams.
• High attention to detail and ability to handle confidential information with professionalism.

Benefits

Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.