Benefits Analyst

Key Responsibilities

• Data Analysis & Troubleshooting
• Audit Benefit enrollments and payroll deductions for accuracy.
• Evaluate employee inquiries to determine the validity of potential errors; escalate confirmed issues for resolution and provide clear, policy-based explanations when no error is identified.
• Review inbound benefit vendor file transmissions to quickly distinguish isolated data issues from broader system problems, keeping processes proactive rather than reactive.
• Identify trends across employee inquiries from multiple divisions; when the same question surfaces repeatedly, treat it as a signal to investigate and fix the root cause.
• Support system implementations by helping test, validate, and configure benefits-related workflows.

Benefits Administration

• Enroll employees, life event changes, terminations, and COBRA notifications accurately and on time.
• Reconcile monthly carrier invoices against enrollment data and partner with Finance on timely payment.
• Serve as a knowledgeable point of contact for benefits questions from employees across all IES divisions — corporate and field — resolving issues or escalating appropriately.
• Communicate benefits information clearly to a diverse workforce.
• Coordinate with carriers, TPAs, and brokers to resolve claims disputes and coverage discrepancies on behalf of employees.

Employee Communication

• Support the Retirement Benefits Specialist with general 401k inquiries, trending requests for educational opportunities and audit clean-up activities.

Required Specific Qualifications

• 0-3 years of experience in benefits, HR, or a related analytical role; backgrounds in benefits consulting (e.g., Mercer) or corporate HR are both welcome.
• Genuine understanding of how benefits work end-to-end — plan structures, payroll deduction schedules, carrier file flows, and eligibility rules.
• Excel proficiency sufficient to compare data sets, review file specs, and spot anomalies; no need to build files from scratch but must be comfortable working with them.
• Detail-oriented with strong organizational skills to manage multiple benefit programs, deadlines, and priorities simultaneously.
• Proficient in using benefit and retirement plan administration software and tools, as well as Microsoft Office Suite.
• Ability to maintain confidentiality and handle sensitive employee information with integrity.
• Strong communication skills — able to explain benefits concepts clearly to employees at all levels and across corporate and field divisions.
• Self-starter who takes ownership, follows through, and doesn’t wait for every task to be assigned.
• Working knowledge of ERISA, HIPAA, ACA, COBRA, and FMLA.

PREFERRED EXPERIENCE

• With HRIS platforms such as UKG, Workday, ADP, or Dayforce; prior exposure to an implementation or system transition is a strong plus.
• Familiarity with benefits broker relationships and multi-carrier environments.
• Experience supporting open enrollment planning and execution.
• CEBS coursework or HR certifications (PHR, SHRM-CP) a plus.

Within The First Year, a Successful Hire Will

• Own a meaningful portion of day-to-day benefits operations without requiring constant direction.
• Demonstrate trend awareness — connecting dots across divisions to surface and resolve issues proactively.
• Be fully prepared to support open enrollment and any future HRIS implementation.
• Have built strong working relationships with employees across all divisions.

Company Overview

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2025 fiscal year ending September 30, 2025, IES produced over $3.3 billion in revenue and employed over 10,200 employees at over 174 domestic locations across the United States. Our commitment to our employees is reflected by our actions: Safety is Priority One - and our record shows itCompetitive PayCompany 401K plan with Employer Contribution MatchCompany Paid Time OffCompany Paid Life InsuranceChoice of Medical Coverage including Prescription and Short Term Disability PlansChoice of Dental and Vision CoverageOptional Long-term Disability, Critical Illness, Accident, Legal and Pet CoverageAuto and Home Insurance Discount Programs