Benefits Analyst

About the Role

The Benefits Analyst is responsible for the administration of the company’s benefits, leave, and accommodation programs, providing a high‑quality customer service experience while ensuring compliance with company and regulatory guidelines.

Responsibilities

• Administer day‑to‑day benefit programs such as medical, dental, vision, life, disability, flexible spending, and health savings accounts.
• Serve as first point of contact for benefit‑related questions and resolve issues through research and policy interpretation.
• Manage leave of absence process in partnership with HR business partners and vendors, including reporting and system updates.
• Guide employees through enrollment, life‑event documentation, and deadlines.
• Maintain qualified medical support orders.
• Process life insurance and related benefit claims.
• Complete benefit, disability, and Medicare verifications.
• Review reports and verifications to make appropriate updates (Health Spending Accounts, wellness reporting, variance reporting, etc.).
• Support annual open enrollment with system testing, communications, and employee assistance.
• Support wellness program and implementation of new vendors.
• Manage and maintain COBRA subsidies.
• Perform additional duties and functions as assigned.

Qualifications

• Bachelor’s degree in Human Resources or Business Administration and 3+ years in benefits administration, or equivalent education and experience.
• Experience with an HR information system and benefits administration system.
• Strong customer service skills and ability to communicate with employees at all levels.
• Ability to handle confidential information.
• Ability to multi‑task and prioritize work.
• Detail‑oriented.
• This is a new position.

Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, skills, or physical abilities required. Team members may be required to perform duties outside normal responsibilities from time to time as needed.

Benefits

• Medical, dental, vision, disability, and life insurance coverage.
• Paid time off, including company holidays.
• Tuition reimbursement.
• Retirement savings plan with company match.
• Wellness program offerings.
• Variable pay opportunities such as commission, bonus, performance rewards, or other incentive programs.