Benefits Analyst

Key Responsibilities

• Manage eligibility, enrollment, life events, and termination processing within benefits administration systems
• Resolve discrepancies across HRIS, payroll, and vendor systems
• Support open enrollment planning, testing, execution, and reconciliation
• Validate dependent eligibility documentation
• Partner with payroll to ensure accurate deductions and contributions
• Research and resolve billing discrepancies and retroactive adjustments
• Support testing of payroll and HRIS changes
• Ensure compliance with ERISA, COBRA, HIPAA, ACA, and regulations
• Cook up COBRA processing with vendors
• Respond to employee inquiries and explain benefit options and rules
• Support benefit communications and resolve escalations
• Prepare reports, reconciliations, and operational metrics
• Identify process improvements and document workflows

Requirements

• Bachelor’s degree or equivalent experience
• 1–3 years of HR experience with payroll and HRIS exposure
• Knowledge of health and welfare plans including medical, dental, vision, life, disability, FSA, and HSA
• Strong analytical and problem-solving skills
• Ability to manage confidential information
• Experience in employee communication preferred
• Advanced Excel and reporting skills
• High attention to detail and accuracy
• Strong communication skills and continuous improvement mindset