Benefit Technology Specialist

About Hub

HUB advises businesses and individuals on preparing for the unexpected. A leading insurance broker, HUB focuses on providing peace of mind through tailored insurance solutions.

The Opportunity

The Benefits Technology Specialist supports and exceeds client expectations with HUB’s benefits technology solutions.

Duties & Responsibilities

• Configures and maintains HUB’s Benefits Administration system based on client requirements.
• Tests system functionality and implements services according to project plans and quality standards.
• Updates systems as needed, including benefit class matrix, requirements document, rates, permissions, field options, and site text.
• Builds and maintains EDI files to meet business objectives.
• Trains clients and internal account service team on system use and provides demonstrations.
• Presents HUB’s Benefits Administration system to clients and prospects.
• Maintains client relationships, advises on new products, and resolves client issues.
• Stays informed on industry changes and makes recommendations to clients.
• Performs other duties as assigned.

Qualifications

• High School/GED required; Bachelor’s degree preferred.
• 2-4 years related experience and/or training, or equivalent combination of education and experience.
• Life & Health license preferred.
• Knowledge of employee benefits products and services, ACA, COBRA, and HIPAA.
• Proficiency with Microsoft Office Suite, advanced Excel skills, and Project Management software.
• Strong problem-solving skills and ability to prioritize tasks.
• Desire to learn and grow within the insurance industry.

Working Conditions and Physical Demands

• Primarily stationary position for the majority of the workday.
• Frequent communication with colleagues and clients.
• Occasional movement to access file cabinets, office machinery, etc.

Why Choose HUB?

• Competitive and flexible benefits package.
• Continuous opportunities for growth and development.
• Entrepreneurial culture fostering decision-making for customers and organization.
• Committed to providing financial security and career satisfaction.

Department

Account Management & Service

Required Experience

2-5 years of relevant experience

Required Travel

No travel required

Required Education

High school or equivalent