Benefit Fair Representative - Seasonal/Part-Time - Saginaw, MI
About the role
Under little supervision, Benefit Fair Representatives educate employees and encourage membership enrollment at VSP Vision Care client benefit fairs. They travel to VSP client locations or participate virtually during the open enrollment period to explain the VSP plan(s) offered by the company, answer questions, and assist members and potential members to determine what best meets their needs and the benefits of enrolling with VSP.
Representatives interact with potential and existing VSP members directly (in a group setting or one-on-one), helping them understand the necessity of annual eye exams, what choices they have in the plans provided, and the true value of VSP as their benefits provider. They provide visitors with plan information and answer any questions about the plans offered. They refer members to Customer Service for any issues that can’t be answered on-site. They may give presentations on the VSP benefit, interact with Vision Care Sales on presentation details and expectations, provide fair details and feedback electronically after the fair, and assist in the collection and facilitation of information or data as requested by VSP.
Responsibilities
- Educate employees and encourage membership enrollment at benefit fairs
- Travel to VSP client locations or participate virtually during the open enrollment period
- Explain VSP plan(s) offered by the company, answer questions, and assist members and potential members
- Interact with potential and existing VSP members directly (in a group setting or one-on-one)
- Provide visitors with plan information and answer any questions about the plans offered
- Refer members to Customer Service for any issues that can’t be answered on-site
- Give presentations on the VSP benefit
- Interact with Vision Care Sales on presentation details and expectations
- Provide fair details and feedback electronically after the fair
- Aid in the collection and facilitation of information or data as requested by VSP
- Maintain inventory of materials necessary to represent VSP at fairs
Requirements
- Typically Has The Following Skills Or Abilities
- The insurance industry or human resources experience is ideal
- Previous experience working in customer service, HR/benefits, or health insurance preferred
- Professional and friendly conduct, with excellent organization skills, attention to detail, and the ability to multitask
- Excellent communication skills with all levels of people within an organization
- Flexible and able to quickly and effectively change priorities and direction
- Comfortable speaking to small groups and giving presentations to larger groups if necessary, either in person or in a virtual setting
- Able to adapt and be flexible with varying client needs
- Access to personal cell phone and email, and proficient with the internet
- Access to a personal webcam and audio to participate in virtual events
- Can comfortably set up and manage user account information on multiple online tools
- Show valid proof of auto insurance
- Ability to plan and schedule travel and out-of-town accommodations
- Ability to lift 25 pounds
- Business attire required (VSP Polo shirt provided) unless directed otherwise
- Bilingual (English/Spanish) is not required, but a plus
- Open weekday availability throughout the year and especially between September and November (Depending on the area of the country, there could be anywhere from 5-25 fair assignments during this peak time or throughout other times of the year)
Qualifications
- Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.
Skills
- Insurance industry or human resources experience
- Previous experience working in customer service, HR/benefits, or health insurance
- Professional and friendly conduct
- Excellent communication skills
- Flexible and adaptable
- Comfortable speaking to groups
- Proficient with technology
- Valid proof of auto insurance
- Bilingual (English/Spanish) is not required, but a plus
Benefits
- Equal opportunity employer
- No discrimination based on age, gender, race, color, religion, sex, national origin, disability or protected veteran status
- Drug-free workplace
- Pre-employment substance abuse testing
Pay
N/A
Schedule
N/A