Benefit Fair Representative - Seasonal/Part-Time - Detroit, MI Area

About the role

Benefit Fair Representatives educate employees and encourage membership enrollment at VSP Vision Care client benefit fairs. They travel to client locations or participate virtually during the open enrollment period to explain VSP plans, answer questions, and assist members and potential members.

Responsibilities

• Explain VSP plans to visitors and answer questions
• Help visitors understand the importance of annual eye exams and the value of VSP
• Refer visitors to Customer Service for issues that cannot be resolved on-site
• Interact with Vision Care Marketing and Sales to confirm fair/plan details and ensure materials arrive
• Give presentations on VSP benefit
• Provide fair details and feedback electronically after the fair
• Aid in the collection and facilitation of information/data as requested by VSP
• Maintain inventory of materials necessary to represent VSP at fairs

Requirements

• Typically has the following skills or abilities:
• Insurance industry or human resources experience is ideal
• Previous experience working in customer service, HR/benefits, or health insurance preferred
• Professional and friendly conduct, with excellent organization skills, attention to detail, and the ability to multitask
• Excellent communication skills with all levels of people within an organization
• Flexible and able to quickly and effectively change priorities and direction
• Comfortable speaking to small groups and giving presentations to larger groups if necessary, either in person or in a virtual setting
• Able to adapt and be flexible with varying client needs
• Access to personal cell phone and email, and proficient with the internet
• Access to a personal webcam and audio to participate in virtual events
• Can comfortably set up and manage user account information on multiple online tools
• Show valid proof of auto insurance
• Plan and schedule travel and out-of-town accommodations
• Walk or stand 90% of the day as needed when attending onsite events
• Bilingual (English/Spanish) is not required, but a plus

Qualifications

• Open weekday availability throughout the year and especially between September and November (Depending on the area of the country, there could be anywhere from 5-25 fair assignments during this peak time or throughout other times of the year)

Skills

• Ability to plan and schedule travel and out-of-town accommodations
• Walk or stand 90% of the day as needed when attending onsite events
• Bilingual (English/Spanish) is not required, but a plus

Benefits

• VSP Vision is an equal opportunity employer
• We maintain a drug-free workplace and perform pre-employment substance abuse testing

Pay

N/A

Schedule

N/A