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Jobs · Human Resources · Michigan

Benefit Fair Representative - Seasonal/Part-Time - Grand Rapids, MI Area

VSP Vision Care · Comstock Park, MI · 2 wk ago
On-siteHuman ResourcesPart-time

About the role

Under little supervision, Benefit Fair Representatives educate employees and encourage membership enrollment at VSP Vision Care client benefit fairs. They travel to VSP client locations or participate virtually during the open enrollment period to explain the VSP plan(s) offered by the company, answer questions, and assist members and potential members.

Representatives interact with potential and existing VSP members directly (in a group setting or one-on-one), helping them understand the necessity of annual eye exams, what choices they have in the plans provided, and the true value of VSP as their benefits provider. They provide visitors with plan information and answer any questions about the plans offered. They may give presentations on the VSP benefit and interact with Vision Care Sales on presentation details and expectations.

  • Refer members to Customer Service for any issues that can’t be answered onsite
  • May give presentations on the VSP benefit
  • Interact with Vision Care Sales on presentation details and expectations
  • Provide fair details and feedback electronically after the fair
  • Avoid lifting more than 25 pounds
  • Must be available to attend onsite events

Responsibilities

  • Provide visitors with plan information and answer any questions about the plans offered
  • Refer members to Customer Service for any issues that can’t be answered onsite
  • Interact with Vision Care Marketing and Sales at times to confirm fair/plan details as well as the client event contact to ensure that materials arrived and that their representation meets expectations
  • May give presentations on the VSP benefit
  • Interact with Vision Care Sales on presentation details and expectations
  • Provide fair details and feedback electronically after the fair
  • Avoid lifting more than 25 pounds
  • Must be available to attend onsite events

Requirements

  • Typically Has The Following Skills Or Abilities
  • The insurance industry or human resources experience is ideal
  • Previous experience working in customer service, HR/benefits, or health insurance preferred
  • Professional and friendly conduct, with excellent organization skills, attention to detail, and the ability to multitask
  • Excellent communication skills with all levels of people within an organization
  • Flexible and able to quickly and effectively change priorities and direction
  • Comfortable speaking to small groups and giving presentations to larger groups if necessary, either in person or in a virtual setting
  • Ability to adapt and be flexible with varying client needs
  • Access to personal cell phone and email, and proficient with the internet
  • Access to personal webcam and audio to participate in virtual events
  • Show valid proof of auto insurance
  • Can comfortably set up and manage user account information on multiple online tools
  • Open weekday availability throughout the year and especially between September and November (Depending on the area of the country, there could be anywhere from 5-25 fair assignments during this peak time or throughout other times of the year)

Qualifications

  • Business attire required (VSP Polo shirt provided) unless directed otherwise
  • Bilingual (English/Spanish) is not required but a plus

Skills

  • Ability to plan and schedule travel and out-of-town accommodations

Benefits

  • VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status
  • We maintain a drug-free workplace and perform pre-employment substance abuse testing

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

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