Benefit Fair Representative - Seasonal/Part-Time - Battle Creek, MI Area

About the role

Benefit Fair Representatives educate employees and encourage membership enrollment at VSP Vision Care client benefit fairs. They travel to client locations or participate virtually during the open enrollment period to explain VSP plans, answer questions, and assist members and potential members.

Responsibilities

• Interact with potential and existing VSP members directly (in a group setting or one-on-one)
• Help members understand the necessity of annual eye exams, plan options, and the value of VSP
• Provide visitors with plan information and answer questions
• Refer members to Customer Service for issues that can’t be answered onsite
• Confirm fair/plan details with Vision Care Marketing and Sales
• Give presentations on the VSP benefit
• Provide fair details and feedback electronically
• Aid in the collection and facilitation of information/data as requested
• Maintain inventory of materials for fair representation

Requirements

• Insurance industry or human resources experience preferred
• Previous experience in customer service, HR/benefits, or health insurance
• Professional and friendly conduct, with excellent organization, attention to detail, and multitasking skills
• Excellent communication skills with all levels of people within an organization
• Flexible and able to quickly change priorities and directions
• Comfortable speaking to small groups and giving presentations
• Ability to adapt and be flexible with varying client needs
• Access to personal cell phone and email, and proficiency with the internet
• Access to personal webcam and audio for virtual events
• Valid proof of auto insurance
• Open weekday availability throughout the year, especially between September and November

Qualifications

• Show valid proof of auto insurance
• Walk or stand 90% of the day as needed when attending onsite events
• Bilingual (English/Spanish) is not required but a plus

Skills

• Professional and friendly conduct
• Excellent communication skills
• Attention to detail and multitasking abilities
• Flexibility and adaptability
• Comfortable speaking to small and large groups
• Ability to adapt to varying client needs
• Proficiency with personal technology
• Knowledge of insurance industry or human resources

Benefits

• Equal opportunity employer
• No discrimination based on age, gender, race, color, religion, sex, national origin, disability, or protected veteran status
• Drug-free workplace policy
• Pre-employment substance abuse testing

Pay

N/A

Schedule

N/A