Benefit Fair Representative - Seasonal/Part-Time - Novi, MI Area

About the role

Benefit Fair Representatives educate employees and encourage membership enrollment at VSP Vision Care client benefit fairs. They travel to client locations or participate virtually during the open enrollment period to explain VSP plan(s) offered by the company, answer questions, and assist members and potential members.

Responsibilities

• Interact with potential and existing VSP members directly (in a group setting or one-on-one), helping them understand the necessity of annual eye exams, what choices they have in the plans provided, and the true value of VSP as their benefits provider.
• Provide visitors with plan information and answer any questions about the plans offered.
• Refer members to Customer Service for any issues that can’t be answered on-site.
• Interact with Vision Care Marketing and Sales at times to confirm fair/plan details, as well as the client event contact, to ensure that materials arrive and that their representation meets expectations.
• Give presentations on the VSP benefit.
• Provide fair details and feedback electronically after the fair.
• Aid in the collection and facilitation of information or data as requested by VSP.
• Maintain inventory of materials necessary to represent VSP at fairs.

Requirements

• Typically Has The Following Skills Or Abilities:
• The insurance industry or human resources experience is ideal.
• Previous experience working in customer service, HR/benefits, or health insurance preferred.
• Professional and friendly conduct, with excellent organization skills, attention to detail, and the ability to multitask.
• Excellent communication skills with all levels of people within an organization.
• Flexible and able to quickly and effectively change priorities and direction.
• Comfortable speaking to small groups and giving presentations to larger groups if necessary, either in person or in a virtual setting.
• Ability to adapt and be flexible with varying client needs.
• Access to personal cell phone and email, and proficient with the internet.
• Access to a personal webcam and audio to participate in virtual events.
• Can comfortably set up and manage user account information on multiple online tools.
• Show valid proof of auto insurance.
• Plan and schedule travel and out-of-town accommodations.
• Walk or stand 90% of the day as needed when attending onsite events.

Qualifications

• Bilingual (English/Spanish) is not required, but a plus.
• Open weekday availability throughout the year and especially between September and November (Depending on the area of the country, there could be anywhere from 5-25 fair assignments during this peak time or throughout other times of the year).

Skills

• Knowledge of VSP Vision products and services.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Proficiency with technology and online tools.

Benefits

• VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status.
• We maintain a drug-free workplace and perform pre-employment substance abuse testing.
• Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

Pay

N/A

Schedule

N/A