Benefit Fair Representative - Seasonal/Part-Time - Kalamazoo, MI

About the role

Benefit Fair Representatives educate employees and encourage membership enrollment at VSP Vision Care client benefit fairs. They travel to client locations or participate virtually during the open enrollment period to explain VSP plan(s) offered by the company, answer questions, and assist members and potential members.

Responsibilities

• Interact with potential and existing VSP members directly (in a group setting or one-on-one)
• Help members understand the necessity of annual eye exams, available plan choices, and the value of VSP as their benefits provider
• Provide visitors with plan information and answer questions about the plans offered
• Refer members to Customer Service for issues that can’t be answered onsite
• Interact with Vision Care Marketing and Sales to confirm fair/plan details and ensure client event materials are received and representation meets expectations
• Give presentations on the VSP benefit
• Provide fair details and feedback electronically after the fair
• Aid in the collection and facilitation of information/data as requested by VSP

Requirements

• Insurance industry or human resources experience is ideal
• Previous experience working in customer service, HR/benefits, or health insurance preferred
• Professional and friendly conduct, with excellent organization skills, attention to detail, and the ability to multitask
• Excellent communication skills with all levels of people within an organization
• Flexible and able to quickly and effectively change priorities and direction
• Comfortable speaking to small groups and giving presentations to larger groups if necessary, either in person or in a virtual setting
• Ability to adapt and be flexible with varying client needs
• Access to personal cell phone and email, and proficient with the internet
• Access to personal webcam and audio to participate in virtual events
• Show valid proof of auto insurance
• Plan and schedule travel and out-of-town accommodations
• Comfortable lifting 25 pounds
• Business attire required (VSP Polo shirt provided) unless directed otherwise
• Bilingual (English/Spanish) is not required but a plus

Qualifications

• Open weekday availability throughout the year and especially between September and November (Depending on the area of the country, there could be anywhere from 5-25 fair assignments during this peak time or throughout other times of the year)

Skills

• Knowledge of the insurance industry or human resources
• Experience in customer service, HR/benefits, or health insurance
• Excellent communication skills
• Organizational and multitasking abilities
• Flexibility and adaptability
• Ability to present and interact with various groups
• Proficiency with technology

Benefits

• VSP Vision is an equal opportunity employer
• The company maintains a drug-free workplace and performs pre-employment substance abuse testing
• Residents of unincorporated LA County may be eligible under the Fair Chance Ordinance for Employers and the California Fair Chance Act

Pay

N/A

Schedule

N/A