Behavioral Health Tech / Night Shift / Facility Based Crisis Center

About the role

We are hiring for a Behavioral Health Technician position available night shifts at RHA Health Services. This facility-based, crisis center type role offers a satisfying and fun opportunity to make a real difference in the lives of individuals with intellectual, developmental disabilities, and those facing mental health and substance use challenges.

Responsibilities

• Provides direct patient care to individuals with psychiatric or co-occurring disorders, ensuring safety and well-being at all times.
• Follows the plan of care, including observation levels, safety checks, and supervision.
• Aids in ADLs such as hygiene, meals, mobility, and personal care, while promoting autonomy.
• Makes observations, tracks behavior, mood, affect, sleep, intake/output, and participation in programming.
• Supports individuals experiencing crisis using de-escalation, grounding, redirection, and therapeutic engagement techniques.
• Responds appropriately to behavioral or medical emergencies and all facility codes.
• Maintains a structured, safe, and therapeutic environment within the unit or crisis setting.
• Facilitates skills groups, recreational activities, psychoeducational sessions, and coping-skills practice as assigned.
• Monitors and supports individuals during transitions, meals, quiet room time, visitation, and safe transport.
• Identifies triggers, early warning signs, and changes in behavior; reports concerns to clinical and nursing staff promptly.
• Utilizes trauma-informed, least-restrictive intervention strategies to prevent escalation.
• Implements protocols for special precautions, suicide prevention, elopement risk, violence precautions, and environmental safety rounds.
• Demonstrates appropriate techniques for managing aggressive or unsafe behavior.
• Accurately documents observations, interventions, incidents, and care in the electronic health record (EHR).
• Communicates effectively with the interdisciplinary team regarding patient needs, risk factors, and progress.
• Participates in interdisciplinary treatment team meetings, shift reports, and clinical hand-offs.
• Participates in quality improvement activities and adheres to organizational policies, procedures, and regulatory standards.
• Maintains professional boundaries and models respectful, trauma-informed interactions.
• Supports new team members during onboarding by demonstrating proper unit routines and protocols.
• Performs other duties as assigned to support the health, safety, and well-being of the individuals served.

Qualifications

• High school diploma or GED.
• Experience in behavioral health, inpatient psychiatric care, crisis units, emergency departments, or residential treatment programs roles preferred, not required.
• Valid driver’s license, auto insurance, and reliable transportation.
• At least 18 years of age.

Skills

• Positive and personable demeanor.
• Ability to provide direct patient care.
• Knowledge of de-escalation and crisis intervention techniques.
• Proficiency in trauma-informed care principles.
• Effective communication and teamwork skills.
• Ability to document observations and interventions accurately.

Benefits

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Free CPR, first aid, and job-specific training opportunities

Pay

Details about pay are not specified in this posting.

Schedule

The schedule for this position is not specified in this posting.