Behavioral Health Technician – Overnight Shift | Crisis Care

We’re not just behavioral health people—we’re crisis people. Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery. Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent: to improve access, inspire hope, and provide the right support. Our values shape our decisions, define our culture, and foster continuous learning and growth.

• We accept people as they are, creating safe spaces where they feel valued and respected.
• We inspire hope by walking with people side-by-side, showing them grace and compassion.
• We act with intention, holding ourselves and each other accountable, and doing the right thing.
• We work as one team, trusting and supporting each other.
• We embrace change and innovation, striving to find better ways to fulfill our mission.

Pay

Earn more with shift differentials:

• +$2/hr → Monday-Thursday Nights
• +$3/hr → Friday-Sunday Nights
• +$2/hr → Saturday-Sunday Days

Actual compensation is based on relevant experience, education, internal equity, and budget. Virginia pay range: $21.56 - $25 USD.

Responsibilities

• Manage and maintain the safety and well-being of individuals and staff within the unit, ensuring high standards of care and support for both adults and youth.
• Conduct security screening and inventory property of individuals upon admission to the facility.
• Provide orientation to the Observation Unit and Residential Crisis Stabilization Unit.
• Educate individuals on their rights under DBHDS and DMAS regulations, grievance process, provide expectations, and explain rules and regulations.
• Maintain safety of the unit and monitor and document individuals every 15 minutes.
• Intervene with escalated individuals using therapeutic techniques for de-escalation and perform restraints or seclusions (if applicable) when needed to ensure safety.
• Complete 1-to-1 monitoring on an individual in seclusion or mechanical restraints every 15 minutes for the duration of the event.
• Lift, move, and transport individuals, using proper body mechanics or accident prevention.
• Assist individuals with activities of daily living, including eating, bathing, and dressing.
• Conduct and document individuals' vitals and report all questionable results to the RN/Physician.
• Conduct and document all BAL, urine drug screens, and urine pregnancy tests.
• Document all services and significant individual interactions in the Electronic Health Record (EHR).
• Maintain and ensure the cleanliness of the facility and designated assigned unit.
• Perform light cleaning of interior center, collect soiled linen, and launder individuals' clothing when needed.
• Complete all required training, attend monthly meetings, and maintain required competencies.
• Perform Safe Clinch restraint techniques and CPR, including the ability to move quickly in response to emergent situations.
• Perform all other duties as assigned.

Requirements

• High school diploma or equivalent.
• 1 year of behavioral health experience.
• Experience using Electronic Health Records (EHR) and proficiency with basic computer applications, including email, internet navigation, and electronic documentation (preferred).
• Must comply with the company’s mandatory vaccination policy or be exempt pursuant to the company’s exemption process prior to the start date.
• State of Virginia Fingerprint Clearance.
• Must pass Virginia Department of Behavioral Health & Developmental Services (VA DBHDS) background check.
• Must pass Virginia Department of Social Services (VA DSS) Office of Background Investigations - Central Registry Search.
• Must obtain a Food Handlers Card for the State of Virginia (BHS/RSS positions).

Skills

• Safely perform physical interventions (e.g., standing, pivoting, reaching, kneeling, lowering to the floor, and supporting another person’s weight).
• Lift, push, pull, or carry up to 50 lbs. occasionally.
• Tolerate prolonged walking, standing, and observation in a fast-paced environment.
• Work with individuals who may exhibit agitation, aggression, or unpredictable behavior.
• Certified training (Safe Clinch, CPR First Aid, therapeutic options, etc.) (preferred).
• Completion of CNA or Patient Care Tech program (preferred).
• Completion of BHT certification (preferred).

Benefits

Full-time only:

• Comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity for employees and their families.
• Company-paid Basic Life, AD&D, Short and Long-Term Disability.
• Voluntary Life insurance option for employees and their families.
• Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan).
• Flexible Spending Accounts (health care and dependent care).
• 401k company match after 6 months (50% of deferrals up to 6% of compensation).
• Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays.
• Company-paid parental leave available to eligible employees.

All Employees (Pool, Part-time, and Full-time):

• Employee Assistance Program to help with confidential emotional support, work-life solutions, financial solutions, legal assistance, or online support.
• After 90 days, auto-enrollment in the 401k Plan.

Connections Health Solutions is proud to be a Second Chance employer.