Facility Based Crisis Behavioral Health Tech Nights

About the role

We are hiring for a Facility Based Crisis Behavioral Health Technician (BHT) position at RHA Health Services. This role involves providing direct support, supervision, and therapeutic assistance to individuals with psychiatric or co-occurring disorders in facility-based, crisis, or residential treatment settings. The BHT plays a crucial role in maintaining safety, supporting stabilization, monitoring behaviors, implementing treatment interventions, and promoting the emotional and physical well-being of each individual served.

Responsibilities

• Direct Support and Patient Care
• Provides direct patient care to individuals with psychiatric or co-occurring disorders, ensuring safety and well-being at all times.
• Follows the plan of care, including observation levels, safety checks, and supervision.
• Aids individuals with activities of daily living (ADLs) such as hygiene, meals, mobility, and personal care, while promoting autonomy.
• Makes observations and documents behavior, mood, affect, sleep, intake/output, and participation in programming.
• Supports individuals experiencing crisis using de-escalation, grounding, redirection, and therapeutic engagement techniques.
• Responds appropriately to behavioral or medical emergencies and all facility codes.
• Treatment Environment and Program Support
• Maintains a structured, safe, and therapeutic environment within the unit or crisis setting.
• Leads or co-facilitates skills groups, recreational activities, psychoeducational sessions, and coping-skills practice as assigned.
• Encourages patient participation in therapeutic activities and supports treatment goals.
• Monitors and supports individuals during transitions, meals, quiet room time, visitation, and safe transport.
• Safety, Crisis Prevention, and Intervention
• Identifies triggers, early warning signs, and changes in behavior; reports concerns to clinical and nursing staff promptly.
• Utilizes trauma-informed, least-restrictive intervention strategies to prevent escalation.
• Implements protocols for special precautions, suicide prevention, elopement risk, violence precautions, and environmental safety rounds.
• Demonstrates appropriate techniques for managing aggressive or unsafe behavior.
• Documentation and Communication
• Accurately documents observations, interventions, incidents, and care in the electronic health record (EHR).
• Communicates effectively with the interdisciplinary team regarding patient needs, risk factors, and progress.
• Participates in interdisciplinary treatment team meetings, shift reports, and clinical hand-offs.
• Teamwork, Professionalism, and Quality
• Participates in quality improvement activities and adheres to organizational policies, procedures, and regulatory standards.
• Demonstrates infection control practices and contributes to a clean, safe environment.
• Maintains professional boundaries and models respectful, trauma-informed interactions.
• Supports new team members during onboarding by demonstrating proper unit routines and protocols.
• Other Duties
• Performs other duties as assigned to support the health, safety, and well-being of the individuals served.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Qualifications

• High school diploma or GED.
• Experience in behavioral health, inpatient psychiatric care, crisis units, emergency departments, or residential treatment programs roles preferred, not required.
• Valid driver’s license, auto insurance, and reliable transportation.
• Must be at least 18 years of age.

Physical Demands and Work Environment

• Regularly required to lift 20 lbs.
• Must be able to lift a minimum of 30 lbs.
• Must be able to pull a minimum of 20 lbs.
• Must be able to squat, kneel, crawl, crouch, climb, and stoop.
• Must be able to regularly use hands to finger, handle, or feel objects, tools, or controls.
• Required to regularly stand and walk.
• Must be able to demonstrate proficiency in CPR from the floor level requiring to work on hands, knees, bending, standing, and lifting.

Benefits

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities