Beauty Manager

About the role

Overview Beauty Manager JCPenney Do you enjoy leading a team, driving business results, and creating exceptional experiences for customers? Are you passionate about beauty and interested in understanding what makes a business successful? If so, a Beauty Manager at JCPenney may be the right opportunity for you. As a Beauty Manager, you will lead your team, analyze business performance, develop talent, maintain strong visual standards, and create an engaging shopping experience for every customer.

JCPenney is a shopping destination for diverse, working American families. With inclusivity at its core, JCPenney offers fashion, apparel, home, beauty, and jewelry from national and private brands, along with personal services including salon, portrait, and optical. With more than 650 stores across the United States and Puerto Rico, JCPenney and its associates are committed to serving customers where, when, and how they want to shop. Join JCPenney and help lead a team that delivers exceptional beauty experiences for every customer.

Responsibilities

• Lead and develop your team: Provide frequent coaching and feedback, set clear expectations, recognize individual contributions, motivate associates, and empower team members to make confident business decisions.
• Analyze business performance: Review sales reports, business metrics, and other available information to understand performance trends, identify opportunities, and take action to improve results.
• Support talent management: Identify and recruit talented individuals in the local market and actively seek candidates for open positions.
• Maintain visual standards: Walk the sales floor regularly to ensure merchandise is clean, organized, and presented according to JCPenney visual standards.
• Deliver excellent customer service: Engage with customers, understand their needs, and work with your team to create positive and memorable shopping experiences.
• Execute monthly animations: Partner with store leadership and your team to prepare for upcoming merchandise presentations, layouts, and promotional sets while ensuring an engaging experience for customers.

Skills

• Customer Focus: Prioritize customers' unique needs. Provide excellent