Beach Club Bar & Grill - Food Runner - PT
Seminole Hard Rock Hotel & Casino Hollywood · Hollywood, FL · 1 mo ago
ManagementPart-time
About the role
Under the direction of the Assistant Manager, the incumbent prepares dining rooms for use, cleans appropriate areas, and sets tables for further use ensuring a positive guest experience. Additionally, will serve meals to guests while ensuring a positive guest experience.
Responsibilities
- Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.
- Completes all established set-up, stocking and closing duties on time.
- Clears, cleans and resets tables according to procedures.
- Cleans area under and around tables and hutches.
- Knows and adheres to health and sanitation guidelines at all times.
- Demonstrates a courteous, friendly, polite, congenial and efficient attitude.
- Promotes positive guest/employee relations.
- Serves all guests according to established standards of service.
- Delivers all items in a timely and courteous manner.
- Assist servers and bussers as necessary with established pre-bus and pre-set standards.
- Communicates customer requests to assigned server.
- Knowledgeable of restaurant seating plan including sections, table numbers and seat numbers.
- Knowledgeable of restaurant (ordering) systems; expediting systems.
- Communicates with kitchen expeditor; checks order duplicates for correctness; communicates discrepancies to the expeditor.
- Completes all set-up and closing duties in a timely fashion.
- Is familiar with all menu specifications and abbreviations.
- Handles and solves any concerns and questions customers may have or relays guest complaints/compliments to the appropriate Assistant Manager on duty.
- Maintains a clean, safe, hazard-free work environment within area of responsibility.
- Adheres to food & beverage policies, procedures, state liquor laws and all related manual material.
- Promotes positive public/employee relations at all times.
- Performs all other related and compatible duties as assigned.
Requirements
- High School Diploma or equivalent with a minimum of 6 months experience in high volume food service or customer service preferred, or the equivalent combination of education and experience.
- Table service restaurant experience preferred.
- Must obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations prior to an offer being extended (may include credit check, criminal background check, etc.).
Benefits
- Medical, Dental, Vision & Life Insurances
- 401K
- Paid time off
- Annual Bonus Opportunity
- Much more