Jobs · Management · Florida

Beach Club Bar & Grill - Food Runner - PT

Seminole Hard Rock Hotel & Casino Hollywood · Hollywood, FL · 1 mo ago
ManagementPart-time

About the role

Under the direction of the Assistant Manager, the incumbent prepares dining rooms for use, cleans appropriate areas, and sets tables for further use ensuring a positive guest experience. Additionally, will serve meals to guests while ensuring a positive guest experience.

Responsibilities

  • Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.
  • Completes all established set-up, stocking and closing duties on time.
  • Clears, cleans and resets tables according to procedures.
  • Cleans area under and around tables and hutches.
  • Knows and adheres to health and sanitation guidelines at all times.
  • Demonstrates a courteous, friendly, polite, congenial and efficient attitude.
  • Promotes positive guest/employee relations.
  • Serves all guests according to established standards of service.
  • Delivers all items in a timely and courteous manner.
  • Assist servers and bussers as necessary with established pre-bus and pre-set standards.
  • Communicates customer requests to assigned server.
  • Knowledgeable of restaurant seating plan including sections, table numbers and seat numbers.
  • Knowledgeable of restaurant (ordering) systems; expediting systems.
  • Communicates with kitchen expeditor; checks order duplicates for correctness; communicates discrepancies to the expeditor.
  • Completes all set-up and closing duties in a timely fashion.
  • Is familiar with all menu specifications and abbreviations.
  • Handles and solves any concerns and questions customers may have or relays guest complaints/compliments to the appropriate Assistant Manager on duty.
  • Maintains a clean, safe, hazard-free work environment within area of responsibility.
  • Adheres to food & beverage policies, procedures, state liquor laws and all related manual material.
  • Promotes positive public/employee relations at all times.
  • Performs all other related and compatible duties as assigned.

Requirements

  • High School Diploma or equivalent with a minimum of 6 months experience in high volume food service or customer service preferred, or the equivalent combination of education and experience.
  • Table service restaurant experience preferred.
  • Must obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations prior to an offer being extended (may include credit check, criminal background check, etc.).

Benefits

  • Medical, Dental, Vision & Life Insurances
  • 401K
  • Paid time off
  • Annual Bonus Opportunity
  • Much more

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