BDC Sale Support Representative

Sales Support Overview

Join Our Winning Team at Thomas KIA!

What is "Sales Support"? Great question!

Your Role

• Respond to customer inquiries via phone, email, and in person in a timely and professional manner
• Guide customers through the sales process, including vehicle selection, test drives, and financing options
• Clearly explain product features, benefits, and warranty information
• Maintain follow-up communication with potential and existing customers
• Track customer interactions and manage sales pipeline using CRM tools
• Stay informed about current vehicle inventory, incentives, and promotions
• Assist with dealership marketing campaigns and outreach efforts

Qualifications

• Excellent communication and interpersonal skills
• HAPPY, friendly, professional demeanor and strong customer service focus
• Competitive drive with strong sales and negotiation ability
• Organized and detail-oriented with the ability to multitask
• Experience in automotive sales or customer service is a plus, but not required
• Bilingual (Spanish/English) is a major plus!

About Us

At Thomas Auto Group, we foster a positive and collaborative work environment where employees can thrive. With competitive compensation, excellent benefits, and a commitment to professional growth, we provide the tools and support you need for a successful career. Our team is passionate about delivering exceptional service and making a difference in the Northwest Indiana community.

Equal Employment Opportunity

Thomas Auto Group is an equal opportunity employer. We welcome all qualified applicants, regardless of race, color, religion, gender, national origin, disability, or veteran status. We are committed to building a diverse and inclusive workplace.

Pay & Schedule

Competitive pay structure with performance-based bonuses and commissions
401(k) with company match
Medical, dental, vision, and life insurance
Paid time off, holidays, and vacation
Employee discounts on vehicles, parts, and services
Ongoing training and career development
Fun, team-oriented culture with leadership that supports your success