BDC Rep - Fairfield, CT area

About the Role

Miller Nissan, a family-owned dealership and recipient of the 2014 Nissan Award of Excellence, is seeking a Client Care Specialist (Business Development Center Representative) to join our team. This role focuses on delivering outstanding customer service, answering customer questions, and scheduling appointments using industry-leading tools. No cold calling or car sales are involved.

Responsibilities

• Answer customer inquiries via phone and schedule dealership appointments.
• Conduct outbound follow-up calls to customers.
• Build product value and set appointments through trained techniques.

Requirements

• Superior telephone and verbal communication skills.
• Basic computer experience and ability to learn new concepts quickly.
• Strong drive to succeed and a positive, energetic attitude.
• Ability to work some weekends and evenings.
• Must pass a pre-employment drug screening.

Prior automotive industry experience is not required and, in fact, not preferred.

Benefits

• Competitive salary plus commission and multiple bonuses.
• Health and dental insurance.