BDC Representative
SONS AUTO GROUP · Montgomery, AL · 2 days ago
On-siteBusiness DevelopmentFull-time
What We Offer
- Employee & Family Purchase Program
- Medical and Dental Insurance
- 401(k) Retirement Plan
- Paid Vacation
- A welcoming, fair, and family-run business environment
Your Responsibilities
- Answer customer calls and schedule follow-ups for sales appointments
- Respond promptly to internet, phone, and live chat inquiries using approved scripts and templates
- Provide customers with initial product details and direct them to appropriate dealership resources
- Present preliminary financing options tailored to customer needs
- Proactively follow up with leads, including those not ready to commit or who miss appointments
- Collaborate in team and process improvement sessions to maintain positive relationships with teammates, sales teams, and management
- Utilize the dealership’s CRM system daily for lead tracking and updates
What We’re Looking For
- Prior experience in a customer service-oriented role
- A strong team player with a positive attitude
- Professional, prompt, and courteous demeanor
- Enthusiastic personality with excellent communication skills
- Proficient computer skills
- Willingness to undergo a pre-employment background check and drug screening