BUSINESS DEVELOPMENT REPRESENTATIVE BDC - MILFORD, CONNECTICUT, UNITED STATES

About the Role

Victory Automotive Group is seeking self-motivated individuals for the Business Development Representative role. This position involves receiving, processing, and coordinating all incoming sales inquiries, showroom floor requests, service requests, and internet queries. The ideal candidate will work closely with Sales and Service departments to meet customer needs, ensuring excellent customer service and sales generation.

Responsibilities

• Manages all incoming sales and service appointment queries (phone or internet) by scheduling appointments, confirming pending appointments, and following up with missed appointments.
• Coordinates questions and issues with the appropriate department personnel.
• Tracks sold vehicles and hot sheets.
• Confirms special order parts.
• Follows up with phone and internet sales leads.
• Manages all required paperwork and records, and prepares documentation as needed.
• Provides administrative assistance as required.

Requirements

• Previous experience in a similar position (administrative, clerical, call center, customer service, etc.).
• Working knowledge of automotive sales/service is a plus.
• Pleasant and courteous personality with strong administrative and organizational skills.
• Strong phone and computer skills.
• Excellent communication and interpersonal skills.