BDC Representative (Business Development Center)

About the Role

Route 128 Honda in Reading, MA is seeking a motivated BDC Representative to join their growing team. No automotive experience is required—the company is willing to train the right candidate who has outstanding communication skills, a positive attitude, and a strong desire to succeed. Experience is preferred.

Responsibilities

• Respond to incoming sales inquiries by phone, text, email, and chat
• Schedule appointments for customers interested in purchasing a vehicle
• Follow up with leads and maintain customer relationships
• Work closely with the sales team to help customers throughout their buying journey
• Deliver an exceptional customer experience on every interaction

Requirements

• Excellent verbal and written communication skills
• Friendly, professional, and customer-focused attitude
• Strong work ethic and ability to multitask
• Comfortable working with computers and CRM systems
• Self-motivated and goal-oriented
• Automotive experience is a plus, but the company will train motivated individuals

Benefits

• Competitive pay plus bonus opportunities
• Paid training and ongoing development
• Medical, dental, and vision benefits
• 401(k) with company match
• Paid vacation and holidays
• Advancement opportunities within one of New England's premier Honda dealerships
• Supportive team environment

Why Route 128 Honda

Route 128 Honda is one of the highest-volume Honda dealerships in New England, known for delivering an exceptional customer experience. With a 4.7-star Google rating and over 7,700 customer reviews, the dealership takes pride in its reputation, its people, and its commitment to promoting from within.