BDC Administrator

Who We're Looking For

• Experienced call center and BDC representatives
• Customer-facing telemarketing, administrative, retail/hospitality, business development roles preferred but not required
• Ability to prioritize customer experience through a professional, enthusiastic, and friendly attitude with all potential customers

What You'll Do

• Gather accurate customer information to create a database for continual follow-up and retention
• Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions
• Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention
• Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers

Why Join Our Team?

• Competitive, performance-based pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Qualifications

• High School graduate or equivalent, 18 years or older required

Benefits

• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Pay

Hourly wage for this position is $18.00 with additional bonuses based on individual appointments shown/sold and manufacturer approvability. Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.

Schedule

Full time, Saturday availability required with one weekday off