BCS-Shop Technician-Boyne Mountain

Overview As a Shop Technician you are responsible for tuning and mounting ski and snowboard bindings, interacting with customers and other assigned tasks. Responsibilities The Shop Technician's typical job functions include: Greeting customers as they enter the ski shop, and provide them with information on available skiing and snowboarding equipment and suppliesAssisting customers with equipment and fitting hardware, ensuring they’re made aware of the use and care of each itemProviding customers with support in selecting the appropriate items, and ensuring they’re properly adjustedEducating customers about safety precautions required during skiing and snowboarding activitiesTuning, repairing, and storing equipment and supplies according to vendor or manufacturers’ instructionsConfirming that the function of each item communicated to the customer and provide answers to any additional queriesResponding to customers in a positive manner, especially when they are relating a problem or issues and attempt to resolve it on immediate basisCompleting required documentation for each rental and sale, ensuring that receipts and change are in orderOverseeing the repair, cleaning and maintenance of rented/new/used equipment, both in a preventative and regular capacityMaking sure the service shop is operating properly and that any need for maintenance communicated to the supervisorOther tasks may be assigned Qualifications This position may be for you if: You are at least 18 years oldYou have achieved a high school diploma or GED equivalentYou are available to work weekends, evenings and holidaysYou have 2 years of ski/snowboard tuning and binding mounting/adjusting experienceYou are interested in a customer service based position that involves customer interactionYou are able to communicate effectively, work well with a team and are detail oriented