Bike and Ski Service Shop Technician

Overview

Turn your passion for cycling into a successful career with the #1 Trek Dealer in the nation! SCHEELS is seeking a Bike and Ski Service Shop Technician who will work with a team of experts and technicians to create the ultimate shopping experience for our customers. Our specialty bike and ski shop features the latest fitting technology, a full service shop, and a designated entrance to ensure easy access for our customers. Through our extensive business and product training, you will leverage your love of outdoor sports into a successful career as an employee-owner of SCHEELS.

Responsibilities

• Utilize your passion for sport as technicians at SCHEELS, and leverage training to provide the best customer experience in retail through bike service, ski and snowboard tuning, and many other services to support the store goals.
• Utilize skills and industry knowledge to provide maintenance and assembly of customer and store equipment. Equipment may involve bicycles, exercise machines, snowboards, skis, hockey skates and sticks, baseball gloves and bats, golf clubs, racquet sports, paintball markers and other merchandise in a Scheels Store.
• Maintain the SCHEELS culture of respect, team mentality and professionalism that makes SCHEELS one of the best places to work in the USA.
• Safely fill CO2 and compressed air tanks for paintball markers.
• Maintain accurate and detailed records for store and customer equipment.
• Absorb and deliver customer equipment and merchandise at the store and to customer residences.
• Able to speak for extended periods to customers or associates.
• Exceptional problem solving and analytical skills.
• Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedural manuals.
• Write reports and speak effectively before groups of customers and associates.
• Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels policies and procedures.
• Excellent written and verbal communication skills.
• Ability to complete basic mathematical equations.
• Complete other duties as assigned by Leadership.
• Promote the Scheels Visa Rewards card and be able to clearly explain all benefits.

Requirements

• Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”
• Culture Approach daily tasks, projects and follow-up communication with energy and sense of urgency
• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
• Show respect and appreciation for others and Scheels
• Arrive to work and meetings 10 minutes early
• Team Mentality Genuine interest and action in helping others before yourself, regardless of recognition or reward
• Teach-ability Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
• Ability to adapt to a changing work environment
• Ability to apply concepts of basic math, grammar, punctuation and spelling
• Dress Code Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
• Efficiency Demonstrate pride and ownership of their work while meeting expected deadlines

Education & Experience

A strong mechanical ability is preferred.

Physical Requirements/Lifting Requirements

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation. Very heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. Physical demand requirements are in excess of those for heavy work.

Schedule

Schedule: Must be flexible to work assigned schedule between 9a.m. and 9p.m., Monday through Saturday, 10 a.m. and 6p.m., Sunday. Schedule may include varied hours, evenings, weekends, and holidays.

Benefits

To see a full list of benefit offerings from Scheels visit scheels.com/careers

EQUAL EMPLOYMENT OPPORTUNITY

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.