Battery Operations Training Administrator

About the role

The Battery Operations Support and Training Administrator works alongside the Senior Battery Operations Manager to support the growth of the Battery Marketer Team. As the fleet continues to grow, this role ensures that training keeps pace, marketers are well supported, and day-to-day administrative functions run smoothly. This is a hands-on role that combines in-office administration with occasional travel to field locations to deliver training directly where it is needed.

Training Responsibilities

• Onboard and train new battery marketers, covering battery operations procedures, system use, and best practices.
• Travel to field locations to deliver on-site training alongside the location team.
• Serve as an on-site training resource at locations when requested, working with both location staff and battery truck teams to build shared understanding.
• Develop and maintain training materials, keeping them current as procedures, systems, and fleet requirements evolve.
• Support joint training sessions that bring together location teams and the battery truck team to ensure both sides are working from the same standards.

Administrative Responsibilities

• Assist Senior Battery Operations Manager with day-to-day fleet administration and operational paperwork.
• Support the coordination of marketer onboarding logistics and scheduling.
• Help manage documentation related to fleet compliance, process adherence, and loss prevention.
• Assist with weekly battery inventory audit preparation and follow-up.
• Support IT coordination for BMS updates and system-related training needs.

Field & Location Support

• Regularly visit battery truck and warehouse locations to assess training needs and deliver support.
• Act as a point of contact for marketers and location staff on training and operational questions.
• Help identify gaps in training or process adherence during field visits and report findings back to Senior Battery Operations Manager and Director of Battery Operations.
• Support the rollout of new procedures, systems, or policy updates at field locations.
• Spot check battery date codes, FIFO is being followed.
• Ensure SOP Compliance