Barista & Retail Support

Key Responsibilities

• Prepare coffee, espresso drinks, teas, and specialty beverages according to established recipes and quality standards
• Operate espresso equipment, grinders, brewing systems, and related beverage tools safely and correctly
• Maintain beverage consistency, cleanliness, and presentation standards throughout each shift
• Monitor supply levels and communicate low inventory needs to leadership
• Welcome guests warmly and provide excellent customer service in alignment with Bonton Farms’ hospitality culture
• Accurately process transactions through the point-of-sale system
• Aid guests with retail product selections, merchandise questions, and general information about Bonton Farms products and mission
• Maintain attractive, organized, and fully stocked retail displays
• Support product restocking, labeling, rotation, and cleanliness of shelves and service areas
• Open and close assigned areas according to established procedures
• Assist with daily cleaning, sanitation, and organization of front-of-house and retail areas
• Monitor freshness and quality of products and communicate concerns promptly
• Support inventory counts and basic product tracking as assigned
• Assist with packaging customer orders and special retail requests
• Work collaboratively with coffee, café, market, and leadership teams
• Represent Bonton Farms positively to guests, volunteers, and community partners
• Support special events, pop-ups, and high-volume service periods as needed
• Maintain professionalism, punctuality, and dependability in attendance and communication

Qualifications

• Previous barista, food service, retail, or hospitality experience preferred
• Strong customer service orientation
• Ability to work efficiently in a fast-paced environment
• Comfortable handling cash and operating POS systems
• Ability to stand for extended periods and lift up to 25 pounds
• Strong communication skills and attention to detail
• Flexibility to work mornings, weekends, holidays, and special events as needed

Preferred Attributes

• Positive attitude and team-oriented mindset
• Ability to engage guests warmly and professionally
• Interest in community-centered work and mission-driven service
• Willingness to learn and grow within operations