Bar Supervisor | CLAUDIE

Responsibilities

• Overseeing pre-opening phases and the operation of the bar concept.
• Maintaining and monitoring restaurant products and systems.
• Managing training and specific tasks such as Toast, Fintech, and OSE.
• Approving new hires and leading the onboarding process for new team members.
• Providing guidance and constructive feedback to all parties involved.
• Leading from the front lines as the 'face' of the program.
• Knowing each floor/venue intimately.
• Intimately knowing the schedules of all bar staff and effectively coordinating with the General Manager.
• Participating in weekly reports (sales, product mix, expenditures, general operations) for review with the General Manager/management team, and the Director of Beverage Operations.
• Updating and maintaining administrative systems (Menu Matrix, FOH Staff training documents, costing worksheets, produce budgeting, produce and spirit order sheets, toast requests, menu edits, cleaning schedules, etc.).
• Supporting the Head of Mixology by ensuring the consistency of crafted cocktail delivery.
• Fluent in LTS training and operations.
• Responsible for DOH compliance.
• May occasionally take brand meetings.
• Create and maintain vendor relationships to obtain deals and discounts on products with the approval of the Director of Bar Operations.
• Leads mandatory monthly bar team meetings for each venue.
• Menu Maintenance and engineering to be sent to the Director of Beverage Operations and the beverage team for approval.
• Maintain pouring cost goals and uphold the Executive team's standards for each space.
• Report and works closely with the General Manager, Head of Mixology, and Director of Beverage Operations.
• Work 5 days a week, with 4 of the busiest shifts and 1 day for administrative duties and weekly liquor ordering.
• Often works more than this, including nighttime and primetime shifts to supervise the health of the operation.
• Assist with Menu maintenance via Marketing (QR, Physical Menu, Golden Hour, Brunch).
• Occasionally flex hours based on bar program directors' responsibilities.
• Does all administrative duties for new menu launches, including menu matrix, staff education, pre-shift and tastings.
• Reviews Toast updates.
• Bar Auditions/Recommendations/Certifications when leads are too busy or unable to train.
• Come in early to train and oversee new prep team members.
• Maintain all product in and out of the building and order/stock the product for all venues in the building.
• Report and works closely with the GM, Head of Mixology, and Director Beverage Operations.

Qualifications

• Minimum of 2-3 years management experience as a Bar Manager in an upscale or luxury high volume setting.
• Experience working with an extensive craft cocktail and wine inventory.
• Utilizing purchasing platforms and monitoring budget set by the LTS.
• Reporting maintaining financial systems and software such as Toast POS, Fintech, Restaurant 365.
• Experience with extensive inventory procedures.
• Business development and staff excellence development.
• Driving COGs down, finding ways to maximize product and best utilization of "dead stock" in the building.
• Creating value by organizing and monitoring ordering and managing variance.
• Assisting the Membership teams with increasing the value of membership for our members.
• Managing OSE requests and adhering to the OpEx budgets.
• Overseeing maintenance requests and the function of all beverage related assets.
• Accountable for approving new hires and leading the onboarding process for new team members at a high level, while providing guidance and constructive feedback to all parties involved.