Bar Supervisor
Treasure Island Resort & Casino · Welch, MN · 4 mo ago
On-siteManagement$25/hrFull-time
Essential Duties And Responsibilities
- Directly supervise bartenders, wait staff and bar backs including: Communicate daily objectives to ensure expectations are understood and fulfilled and complete performance management and evaluations
- Monitor compliance with departmental policies: i.e. alcohol, Info genesis reports and procedures
- Assist in training of beverage staff, development and implementation of training manuals, policies, procedures and job descriptions
- Resolve team member and/or guest incidents to maximize performance and satisfaction
- Schedule staff in accordance with business needs and closely scrutinize payroll
Knowledge And Certification, Skills And Abilities Required
- Knowledge and Certification: High School Diploma/GED or equivalent experience1 year supervisory experience with high volume, full service restaurant with beverage venues
- Preferred Knowledge And Certification: Previous casino experiencePrevious experience with computerized point of sale systemPervious bar experience
- Required Skills: Accurate and detail-orientedStrong organizational skillsExcellent written communication skillsExcellent verbal and interpersonal communication skillsExcellent problem solving skillsStrong leadership skills
- Preferred Skills: Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows XP
Physical Demands
- Must be able to walk and / or stand and sit for long periods throughout the day
- Must have a good sense of balance and be able to bend and kneel
- Must be able to push, pull and grasp objects
- Must have the ability to independently lift up to 25 pounds infrequently
- Must have good eye hand coordination
Working Environment
- Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke
- Must be willing to work a flexible schedule including all shifts, weekends and holidays
- Extensive computer use
- Occasionally must deal with angry or hostile individuals
- High volume direct public contact