Banquet Supervisor (Part time) - InterContinental Los Angeles Downtown

About the role

The InterContinental Los Angeles Downtown Hotel is seeking a Banquet Supervisor to lead the set-up and break-down, service and clean up, of banquet functions during assigned shifts.

Responsibilities

• Follow procedures to ensure the security and proper storage of banquet inventory and equipment, and to ensure the security of monies, credit and financial transactions.
• Check storage areas for proper supplies, organization, and cleanliness, and minimize misuse and breakage of china, glassware, linen, and supplies.
• Work closely with Kitchen Staff to communicate speed of service, client numbers, and special requests.
• Set up, serve and/or break down of banquet functions. Assign work and monitor the performance of scheduled banquet staff. Provide training and corrective instructions. Alert management of potentially serious issues.
• Greet guests upon arrival. Respond to guest requests and/or complaints in a prompt and professional manner. May review guest check with client after function and obtain signature.
• Participate in pre-function meeting and review all information pertinent to service and set up of group.
• Inspect scheduled function areas/rooms, table set-ups, bar set-ups, buffet tables, receptions and coffee breaks for cleanliness, attractiveness, and proper layout.
• May handle incoming/outgoing boxes and exhibit materials.
• Perform other duties as assigned.

Requirements

• Basic reading, writing and math skills.
• One year experience in banquet service or set-up.
• Large and/or luxury hotel experience preferred.

Qualifications

• Ability to handle, carry or lift items weighing up to 75 pounds.
• Move about the function areas.
• Bend, stoop, kneel.
• Communication skills utilized a significant amount of time when interacting with guests and leading others.
• Reading and writing abilities utilized often with banquet event orders, guest checks, and giving and receiving instructions.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Basic math skills utilized in the proper set-up of function space and/or communication of guest checks.

Skills

• Attention to detail.
• Time management.
• Customer service orientation.
• Teamwork.

Benefits

Competitive financial and benefits package which can include healthcare and dental coverage, disability and life insurance, and a matched 401(k) program. Hotel discounts worldwide are available as well as the chance to work with a great team of people.

Pay

The hourly pay range for this role is $35.70.

Schedule

This job requires flexibility to work nights, weekends, and/or holidays.