Banquet Supervisor | Part-Time | Grand Junction Convention Center

About the role

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Responsibilities

• Approaches all encounters with guests and colleagues in a friendly, service-oriented manner.
• Maintains constant communication with guests and on-site contact to ensure all expectations are met or exceeded.
• Remains alert of complaints and/or unsatisfied guests and responds appropriately to ensure guest satisfaction.
• Captures and coordinates with other departments to arrange for the delivery of requested services.
• Maintains constant contact with kitchen staff to ensure complete, effective communication between food production and food service.
• Ensures all functions are set and staff is prepared and organized before required time on BEO.
• Inspects table place settings, including table linen, china, glass, silverware, and condiments for correct placement and ensures that each element is clean, undamaged, and attractive.
• Ensures proper setting of buffet tables and other food service tables.
• Arranges for and ensures proper sequence of service for each event.
• Supervises clearing and post-function cleanup and garbage removal.
• Maintains clean and orderly back areas, pre-function areas, and storage areas.
• Assures that all china, glassware, silverware, linen, etc. are returned to their proper location after each event.
• Supervises the handling, storage, and security of all catering service equipment and decor.
• Assists with staff training programs.
• Clearly projects the visions of the department and measures progress.
• Attends weekly food and beverage meetings to continuously evaluate strategies and ideas for enhancement to benefit the guest experience.
• Work with the Event/Sales Manager(s) to ensure quality and accuracy of set-ups within all catering rooms.

Qualifications

• High school diploma or GED.
• 1-2+ years of related experience and/or training, or an equivalent combination of education and experience.
• Nationally recognized, advanced food service sanitation training course certification.
• Valid Manager's ServSafe Certification.
• Valid Alcohol Service Permit.
• Working knowledge of POS systems.
• Knowledge of food and beverage operation and preparation is required.
• Cash handling abilities and basic math skills, including significant number manipulation.
• Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements.
• Good verbal and written communication skills.
• Detail-oriented yet able to excel while multi-tasking.
• Able to accept responsibility and lead by example.

Benefits

• 401(k) Savings Plan and 401(k) matching.
• Part-time, seasonal, and internship employees with one hour of accrued paid leave per 30 hours worked, up to 48 hours per year.

Pay

The hourly rate for this position is $22.00 to $27.00.

Schedule

This position will have opportunities to work events at all three venues and serve concessions at Stocker Stadium. A variable work schedule (including evenings and weekends, as required) will be needed depending upon event and business requirements.