Banquet Server - Part Time

About the role

The Hotel Indigo Cleveland Gateway offers 143 guest-rooms and suites, over 2,400 square feet of meeting space and two outlets including our signature restaurant. This property is part of the Pyramid Global Hospitality portfolio, which is committed to creating exceptional guest experiences and fostering a supportive work environment.

Responsibilities

• Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and putting out table centerpieces.
• Service to include picking up food from back hall, carrying trays to function location, serve food and clear the food from the tables.
• Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming.
• Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.
• Aids as needed with event room setup according to meal period and table needs.
• Performs food & beverage preparation duties such as preparing condiments, brewing coffee and ensuring workstations are stocked.
• Serves food and beverages to guests, removes dishes, glasses, silverware or other items from tables/counter tops and takes them to the kitchen.
• Cleans and sanitizes tables and/or counters & seats after guests are finished.
• Explains how various menu items are prepared, cooking methods and ingredients.
• Takes into consideration any special request and dietary issues made by the guest.
• Offers warm and sincere welcome/farewell for all guests.
• Interacts with staff in a professional manner, assisting other departments with necessary information.
• Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons).

Requirements

• 2-4 years of food service experience, preferably Banquet service.
• Experience in a 4-star, 5-star venue with synchronized service.
• Knowledge of wine, beer, cocktails, and spirits.
• Able to work under pressure in a fast-paced environment.
• A passion for creating an exceptional experience for all guests.
• Excellent communication skills.

Qualifications

Compensation: $10.00 per hour.

Skills

• Attention to detail.
• Customer service orientation.
• Time management.
• Physical stamina and strength.

Benefits

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. Additionally, the company provides ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Pay

$10.00 per hour.

Schedule

Hours vary based on the specific shift and event schedule.

Benefits

Comprehensive health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and employee rates on hotel stays.

Company Information

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.