Banquet Server - On-Call

Step into the spotlight at The Westin Mt Laurel—where every event is an experience, and every detail matters. We’re looking for energetic, service-driven individuals to join our team as On-Call Banquet Servers.

About the role

If you thrive in a fast-paced environment, enjoy creating memorable moments for guests, and take pride in delivering exceptional hospitality, this is your opportunity to shine behind the scenes of unforgettable events.

Responsibilities

• Gather supplies and set up banquet room as described in the Banquet Event Order and as instructed by Banquet Captain to include linen, service ware and glassware.
• Attend stand-up meetings before events to learn function particulars, including guest and hotel expectations.
• Greet guests and respond to requests in a friendly and courteous manner.
• Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency throughout the banquet.
• Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function.
• Replenish beverages as necessary, and check with guests for overall satisfaction.
• Once banquet is complete, clear and, if necessary, reset banquet rooms according to Supervisors specifications to ensure the readiness of the room for the following function.
• Line out supplies as directed for future functions as needed.
• Perform all assigned side work to include replenishing condiments and restocking banquet shelves with supplies.
• Perform general cleaning tasks using standard hotel cleaning products, as assigned to adhere to health standards.

Physical Demands

• Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
• Lifting thirty (30) pounds maximum.
• Ability to grasp, lift and/or carry, or otherwise move or push goods on a hand cart/truck weighing a maximum of 100 lbs.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

Requirements

• Prior Banquet Serving experience preferred.
• You must have availability days, nights, weekends and holidays.

Pay

$20-$30/hour

Benefits

• Employee Referral Program: Help grow our team and earn rewards when you refer friends or family.
• Travel Perks: Enjoy discounted room rates at Marriott properties worldwide!
• Daily Meals: Complimentary meals are provided to all associates during their shift.