Banquet Server - On Call

About the role

The Sanderling Resort, located in Duck, North Carolina, is the premier oceanfront destination in the Outer Banks, offering refined coastal hospitality, elevated culinary programming, and memorable guest experiences. The resort’s banquet and catering program includes weddings, corporate events, social gatherings, and seasonal programming across multiple venues including the Sunset Ballroom, Great Hall, Event House, and outdoor event spaces.

Responsibilities

• Provide professional, courteous, and attentive service to guests during banquet and catered events
• Set up banquet spaces according to Banquet Event Orders (BEOs), including tables, chairs, linens, place settings, and service stations
• Aid in maintaining cleanliness, organization, and readiness of event spaces throughout service
• Serve food and beverages in accordance with banquet service standards, including plated meals, buffets, and passed items
• Ensure proper timing and coordination of courses in collaboration with Banquet Captain and Culinary team
• Maintain a positive, professional, and team-oriented attitude
• Communicate effectively with team members regarding service timing and guest needs
• Handle guest concerns professionally and escalate issues to leadership when appropriate
• Ensure compliance with all safety standards including food safety, sanitation practices, and workplace policies
• Attend required meetings and training sessions
• Comply with all policies outlined in the Handbook, Property Supplement, and company guidelines

Requirements

• Prior banquet or restaurant experience preferred but not required
• Strong guest service and communication skills
• Ability to work efficiently in a fast-paced, team-oriented environment
• Ability to follow direction and execute detailed service standards
• Strong attention to detail and commitment to quality
• Positive attitude and professional appearance
• Ability to lift and perform physical duties required for event setup and breakdown

Qualifications

• Knowledge of food and beverage service and responsible alcohol service practices preferred
• Successful completion of satisfactory background check
• Available and willing to work flexible hours based on business needs

Skills

• Ability to stand and remain active for up to 10–12 hours
• Ability to lift and carry up to 40–50 lbs, including tables, chairs, and service equipment
• Ability to move quickly and efficiently in a fast-paced event environment
• Ability to set up and break down banquet equipment
• Ability to navigate stairs and multiple event spaces across the resort
• Ability to communicate effectively with guests and team members
• Ability to work flexible hours including evenings, weekends, and holidays

Benefits

• No explicit benefits mentioned in the job description

Pay

• No explicit pay details provided in the job description

Schedule

• No explicit schedule details provided in the job description