Banquet Server - On Call

At The Knickerbocker Chicago, we blend timeless style with the energy of the city, creating experiences that leave a lasting impression.

About the Role

Banquet Server

• Responds to all guest and client requests promptly and efficiently
• Set up banquet room as instructed by Banquet Captain to include linen, service ware and glassware
• Attend roll call meetings before events to learn function particulars, including guest and hotel expectations
• Serve food and beverage in order and to the expectation of the Banquet Captain to ensure consistency throughout the banquet
• Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function
• Replenish beverages as necessary, and check with guests for overall satisfaction
• Once banquet is complete, reset banquet room according to Captain's specifications

Requirements

• Passion for hospitality and delivering exceptional service
• Strong communication and interpersonal skills
• Ability to work in a fast-paced, dynamic environment
• Solutions-oriented mindset with attention to detail
• Flexibility to work varied schedules, including evenings, weekends, and holidays

Qualifications

• At least 1 year of cooking experience in a fast-paced restaurant
• Basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
• Knowledge of the appropriate table settings and service ware
• Ability to remember, recite and promote the variety of food menu items
• Ability to transport up to 30lbs through a crowded room on a continuous basis throughout the shift
• Familiar with kitchen equipment and tools
• Professional, patient, and respectful attitude
• Must have a valid Food Handler's card
• Bridges a positive attitude and supports the team
• Follows all safety guidelines while working