Banquet Cook - Delta by Marriott Fargo ND

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is searching for a Banquet Cook for the Delta by Marriott in Fargo, ND.

About the role

Prepare food items in accordance with production requirements and quality standards while maintaining a safe, sanitary work environment. Deliver warm, knowledgeable service to ensure guests feel confident in their choice to stay with us.

Responsibilities

• Prepare all food items according to standard recipes and guest checks, following company and brand standards for consistency and guest satisfaction.
• Prepare daily requisitions for supplies and food items for production.
• Visually inspect, select, and use only food items of the highest standard in menu preparation.
• Check and control proper storage and portion control to maintain product quality.
• Maintain cleanliness of all refrigeration, equipment, storage, and working areas to comply with health department regulations.
• Operate all kitchen equipment (stoves, ovens, broilers, slicers, steamers, kettles, etc.).
• Report all maintenance issues promptly.
• Properly receive and store food and other deliveries.
• Consult with upper kitchen management and related departments daily.
• Participate in long-range planning and ongoing hotel programs for continuous improvement.
• Participate in physical inventories.

Guest Relations

• Be readily available and approachable for all guests.
• Take proactive approaches to address guest concerns.
• Follow property-specific second effort and recovery plans.
• Extend professionalism and courtesy to guests at all times.
• Adhere to all applicable company Standard Operating Procedures.
• Be an enthusiastic, helpful, and positive team member.
• Maintain professional, responsible, and mature conduct.
• Communicate effectively with all departments and respond positively to feedback.
• Assist other departments in emergency situations.
• Perform other assignments as directed by supervisor.
• Adhere to all work rules, procedures, and policies established by the company.

Safety and Security Skills

• Properly handle and account for keys.
• Be knowledgeable of policies regarding emergency procedures, lost and found items, and security concerns.

Requirements

• High School diploma, secondary qualification, or equivalent.
• Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt processes and standards.
• Ability to speak, read, write, and understand the primary language(s) used in the workplace.
• Good communication skills, both verbal and written.
• Basic computational ability.
• Ability to read and follow recipes.
• Ability to physically demonstrate culinary techniques, including cutting, cooking principles, plate presentation, safety, and sanitation practices.
• Ability to create, build, handle, and dismantle buffet displays up to 8 feet high, including ice carvings.

Physical Demands

• Work indoors in moderate, controlled temperatures but must be able to work in extreme temperatures (freezers at -10°F and kitchens at +110°F) for up to one hour or more.
• Stand and exert well-paced mobility for up to 4 hours at a time.
• Grasp, lift, and carry items up to 50 pounds, including knives, pots, and display items.
• Perform cutting skills on work surfaces 3 to 4 feet in height.
• Use and handle kitchen machinery such as slicers, buffalo choppers, grinders, and mixers.
• Subject to noise levels requiring shouting to be heard above ambient noise.
• Exert well-paced ability in limited spaces and reach other hotel locations on a timely basis.
• Bend, stoop, squat, and lift up to 50 lbs. regularly; stretch to fulfill cleaning and inspection tasks.
• Lift trays of food or food items weighing up to 30 lbs. regularly.
• Push and pull carts and equipment weighing up to 250 lbs. regularly.
• Perform tasks requiring grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, hearing, and visual acuity.
• Continuous talking and hearing to communicate with guests, supervisors, and co-workers.
• Continuous vision requirements, including near vision and depth perception.
• Manual dexterity to operate necessary equipment and finger dexterity for office equipment.
• Ability to obtain and maintain any government-required licenses, certificates, or permits.

Other Qualities

• Passionate about people and service.
• Strong communication skills for interacting with guests and employees.
• Reading and writing abilities for completing paperwork and logging issues.
• Basic math skills for handling cash or credit.
• Problem-solving, reasoning, motivating, and training abilities.
• Ability to work a flexible schedule, including nights, weekends, and holidays.

Benefits

• Team-driven and values-based culture.
• Medical, dental, and vision coverage.
• Vacation and holiday pay.
• Same-day pay available.
• Employee Assistance Program.
• Career growth opportunities and manager training program.
• Reduced room rates throughout the portfolio.
• Third-party perks (movie tickets, attractions, etc.).
• 401(k) retirement plan.
• Flexible spending account.
• Life insurance.
• Parental leave.
• Referral program.