Banquet Captain (Hospitality)

About the role

Three Leaf Catering, within the University of Notre Dame’s Operations, Events, and Safety (UOES) division, is hiring full-time Banquet Captains to support hospitality services at Three Leaf Catering and The Morris Inn. The UOES division oversees event management, hospitality, customer service, student life, academic initiatives, research activities, and annual milestone celebrations.

Responsibilities

• Deliver the highest level of customer service for event clients, campus partners, and university vendors to maintain positive and professional working relationships.
• Ensure the smooth execution of food and beverage service throughout events.
• Review upcoming assigned events and BEOs in the office.
• Touch base with the event specialist who planned the event to seek clarification and ask questions.
• Ensure spaces are clean and ready prior to vendor arrival, and that setups are executed flawlessly.
• Maintain constant communication with clients to meet and exceed customer expectations through high-quality service.
• Manage problems, navigate last-minute changes, and address issues as they arise.

Qualifications

• Must be available to work Friday, Saturday, and Sundays.
• Capable of managing people and time effectively.
• Excellent communication and listening skills.
• Ability to maintain a standing position for extended periods (up to 6 hours at a time).
• Follow food safety procedures for handling, storing, and serving food products.

Pay

$19.50/hr plus gratuity.