Banquet Captain- Full Time

About the role

The primary role of a Banquet Captain is to supervise and coordinate the activities of the Banquet associates during banquet events. This includes supervising the set-up, food service, and breakdown of all events, maintaining effective communication with guests to meet their needs and address any changes, collaborating with the Banquet Manager and Banquet Chef to facilitate a smooth and efficient flow of prepared dishes, and overseeing the preparation of salads and coffee.

Responsibilities

• Supervise Banquet staff in setting up, serving, and breaking down all events, ensuring efficient and professional execution.
• Maintain open and clear communication with guests and meeting planners to ensure their needs and any changes are promptly addressed.
• Maintain constant communication with the Banquet Chef, ensuring effective coordination between food production and food service.
• Check-in servers, assign stations, and communicate pre-assigned function side work duties.
• Inspect table place settings, including table linen, china, glassware, silverware, and condiments, to ensure correct placement and cleanliness.
• Directly supervise up to 30 associates in Banquets, including training, planning, assigning work, and providing direction and support.
• Extend and total the check accurately, double-check for accuracy, and obtain the host's signature.
• Train and develop backup personnel for the position of Banquet Captain.
• Report gratuities received within company guidelines and in compliance with federal regulations.
• Observe and comply with all requirements, training, and restrictions set forth by the ABC board to ensure adherence to alcohol service regulations.

Requirements

Must have a high school diploma or equivalent. Previous experience in a similar role is preferred but not required. Must be able to lift up to 50 pounds and stand for extended periods. Must have excellent communication and organizational skills.

Qualifications

Must have a valid driver's license and reliable transportation. Must be able to work flexible hours, including evenings and weekends. Must have a strong understanding of food service operations and the ability to manage multiple tasks simultaneously.

Skills

Strong interpersonal and communication skills, ability to multitask, attention to detail, and ability to work independently and as part of a team.

Benefits

Comprehensive benefits package including medical, dental, and vision coverage, 401(k) with company match, and extensive leadership and professional development opportunities.

Pay

Competitive salary based on experience and qualifications.

Schedule

Flexible schedule to accommodate event needs, including evenings and weekends.

Company Information

The Auburn Marriott Opelika Resort & Spa at Grand National offers exceptional travel and lifestyle perks, hotel discounts, and tuition reimbursement. The culture values people and provides collaborative leadership, supportive teams, and opportunities to make a meaningful impact on guest and associate experiences.