Banquet Bartender - On Call

Essential Duties And Responsibilities

• Prepare and provide proper and professional beverage service to all guests and cocktail staff in a friendly, courteous and timely manner.
• Input and ring-up charges for guest’s orders using the POS system.
• Create a check for each transaction, make and return any change as needed.
• Maintain cleanliness and sanitation of guest areas and equipment at all times including removing empty glasses/bottles, cleaning ashtrays, emptying garbage, sweeping/mopping floors, scrubbing/sanitizing equipment, etc.
• Maintain proper and adequate set-up of bar on a daily basis including, before, after and during shift.
• Refill chemicals, hand soap containers, etc.
• Refill ice and beer bins, utilizing ice making machines.
• Listen and respond to guest inquiries using a positive, clear speaking voice.
• Aid provide guest satisfaction.
• Relay accurate information to guests regarding hours of operation, Hotel services, directions to local attractions or function rooms, car rentals, airline shuttle service, etc.
• Make constant contact with both internal and external guests to provide optimal guest service.
• Answer questions and aid provide guest satisfaction.
• Any other duties as assigned within the scope of this position.

Knowledge/Skills/Abilities

• Knowledge of serving alcohol with care and menu products.
• Must be able to work in a team environment.
• Ability to operate a glassware washing machine and to re-fill ice bins and beer bins, utilizing ice machines.
• Candidate must be able to communicate in English, both in written and oral form.
• Ability of simple reading, math, writing and task completion skills is required.
• Must have the following skills: following instructions and time requirement.
• Flexible to work all shifts including on call/standby, holidays, nights, and weekend hours as business needs dictate.

Physical Demands

• While performing the duties of this job, the team member is constantly standing, occasionally walking, reaching overhead, bending over, and crouching during the duration of their shift.
• Must be able to lift/carry and push/pull up to 25lbs or less frequently, and 50lbs or less occasionally.
• Team member will require frequent light with their dominant hand and occasional firm/strong grasping motions with both hands.
• Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.

Work Environment

• Work performed indoors and outdoors, alone and frequently with and around others.
• Team Member will perform work face-to-face including verbal contact with others on extended shifts.
• Team member may have to work in extreme heat and extreme cold as well as around moving objects and slippery surfaces.
• The noise level in the work environment is usually moderate to loud.
• Team member may be exposed to odor and secondhand smoke.