BANQUET BARTENDER - ON CALL

About the Role

Banquet Bartenders deliver polished, engaging, and efficient beverage service during a variety of events including galas, weddings, concerts, conferences, and VIP functions. In alignment with Forbes 5-Star service expectations, Banquet Bartenders uphold the highest standards of professionalism, product knowledge, speed, and guest engagement. Placement into bartender levels is determined through an initial performance-based audition evaluating speed, accuracy, guest interaction, and technical execution. Tier level impacts scheduling priority and eligibility for premium event placement. Bartenders may request reassessment every 90 days for level advancement consideration.

Responsibilities

• Redefine hospitality at Graton Resort & Casino while living, supporting, and promoting our values.
• Perform responsibilities in accordance with all Company standards, policies, and procedures.
• Maintain current knowledge of cocktail trends, wine lists, and event-specific offerings.
• Familiarize yourself with acceptable alternative items to offer guests if an ordered item is unavailable.
• Attend pre-event briefings to confirm beverage service timelines, bar layouts, and signature cocktail specifications.
• Set up and stock the bar with precision and attention to detail, ensuring all tools, products, and glassware are clean, organized, and ready for service.
• Prepare alcoholic and non-alcoholic beverages with speed and accuracy, adhering to recipes and presentation standards.
• Greet guests warmly and deliver beverage service with confidence, professionalism, and efficiency.
• Monitor bar cleanliness, inventory, and safety throughout the event.
• Collaborate with Captains, Managers, and bar porters to maintain a seamless flow of service.
• Operate all applicable InfoGenesis POS screens and handle Company funds through cash transactions in accordance with policies and procedures.
• Maintain accurate and proper cash handling procedures, ensuring no comingling of funds and accountability for cash variances of +/-$10.00.
• Maintain personal grooming and uniform standards per department and Company standards.
• Uphold proper ID verification procedures and all company, state, and local alcohol compliance standards.
• Break down and clean up bar stations thoroughly post-event, following closing checklists and waste logs.
• Work collaboratively with other banquet staff to ensure successful event execution.
• Provide exceptional customer service and exceed guest expectations.

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform from time to time. Duties and responsibilities can be changed, expanded, reduced, or delegated by Management to meet the business needs of the property.