BankWork$® Instructor

About the Role

The BankWork$® Instructor’s primary responsibility is to provide coaching and training sessions to participants of the BankWork$® program. This includes utilizing existing curriculum and training materials, as well as developing additional curriculum in soft skills, business acumen, and job search techniques to support participants' transition to full employment.

Secondary responsibilities involve collaborating with team members at the Institute for Career Opportunity (ICO) to recruit, evaluate, and screen candidates for enrollment, and conducting business outreach to area banks to develop job opportunities for graduates by cultivating relationships with bank recruiters and managers.

Responsibilities

• Use provided curriculum materials to deliver retail bank training classes responsive to the needs of the banking industry.
• Provide individual and group job preparation to develop the habits and attitudes needed to be successful in the workplace.
• Coach clients in developing job skills, resumes, cover letters, and provide job search assistance, including help with completing online job applications.
• Closely coordinate with the Director to maximize participant placement in banking positions.
• Interview candidates for enrollment and administer testing to determine eligibility.
• Maintain accurate documentation on classroom performance and participation for each student enrolled in the program.
• Deliver instruction at other locations as needed.
• Demonstrate ability to interact with people of different cultures.
• Perform related duties as assigned by management.

Key Performance Indicators

• Number of participants enrolled in the programs.
• Participant program completion rate.
• Participant placement rate.
• Participant job retention rate.
• Positive employer feedback and overall satisfaction with hires.

Requirements

• Bachelor’s degree required, preferably in social services, social work, education, business, or related field. An equivalent combination of experience and education will be considered.
• Minimum three years’ experience working in a retail banking environment.
• Minimum two years’ experience conducting classroom training for adults.
• Experience working with multi-cultural and/or low- to moderate-income and/or disadvantaged populations.
• One to two years’ experience in client recruitment, enrollment, and career assessment and planning is a plus.
• Proficient in the use of PC, Microsoft Office Suite, and Internet tools; able to deliver curriculum using a Learning Management System (LMS) and assist students in accessing the LMS and online job search tools.
• Strong interpersonal skills and collaborative manner, with an ability to interact effectively with program participants, employers, program funders, JVS staff, and other parties.
• Must model professional behavior (communication, punctuality, professional appearance, etc.).
• Strong career development and coaching skills, organizational skills, resourcefulness, initiative, entrepreneurial spirit, and attention to detail.
• Ability to perform comfortably in both business and social service environments.
• Strong written and oral communication/presentation skills.
• Duties are carried out with considerable independence within the framework of established policies, procedures, and guidelines.
• Must have reliable transportation for travel to locations around greater Los Angeles.

Physical Demands

• Must be able to operate standard office equipment.
• Work in business, classroom, and other various settings.
• Frequently stands, walks, sits, and climbs in performing duties in the office and at offsite locations.
• Required to talk and hear, both in person and by telephone, use computers, and standard office equipment.
• Frequently lifts and carries up to 5 lbs, occasionally up to 25 lbs.

About JVS SoCal

Founded in 1931, JVS-SoCal is a nonprofit, non-sectarian social service agency providing job training, education, career services, mentoring, and placement assistance to diverse and multicultural populations, transforming lives and empowering individuals to achieve sustainable employment and financial independence. JVS SoCal currently serves over 30,000 clients annually at over 20 locations throughout Southern California.

ICO programs provide opportunities to individuals with barriers to employment to embark upon a career in high-growth/high-demand business sectors. In partnership with Southern California’s top banking institutions, our team prepares job seekers for positions in the financial services industry as a first step on a career ladder that offers extraordinary potential. This intensive eight-week program offers targeted job training, placement support, and post-employment coaching. JVS BankWork$® has achieved a solid track record in the placement and retention rates of its graduates. ICO programs include technical training, case management, job placement support, and job retention guidance.

Pay

$29.00 - $32.00 per hour + benefits