Banking Center Manager II

Onsite listed in the job posting.

Summary

This role oversees sales, production, profitability, and regulatory compliance within a banking center, ensuring delivery of high-quality customer service. It involves strategic leadership, coaching and managing the team, fostering a positive work culture, and representing the organization in the community.

Responsibilities

• Business development through client relationship building, sales coaching, and market growth efforts
• Deliver prompt, effective solutions and manage team performance to emphasize client experience
• Ensure adherence to regulations, policies, and internal controls while minimizing operational risks
• Maintain operational efficiency by monitoring metrics, leading process improvements, and controlling expenses
• Supervisory duties including hiring, training, performance evaluation, and fostering teamwork

Qualifications

• Bachelor's degree or equivalent experience
• Proficiency in Microsoft Office and Salesforce
• No specific licenses needed
• Adherence to regulatory requirements, including background checks and compliance with the S.A.F.E Mortgage Licensing Act
• Leadership, communication, and risk management skills to drive team success and operational excellence