Banking Center Manager II

Location: Onsite listed in the job posting. Summary This role oversees sales, production, profitability, and regulatory compliance within a banking center, ensuring delivery of high-quality, accurate, and timely customer service. Essential Duties And Responsibilities Strategic leadership: Coach, lead, and manage the team to execute initiatives; model company culture; promote engagement; represent the organization professionally in the community.Sales and business development: Implement advice-driven sales processes; coach staff; build key client relationships; expand business through proactive outreach and networking.Client experience: Deliver excellent service; promptly resolve client issues.Team management: Recruit, train, develop, and motivate staff; provide feedback; foster a collaborative environment.Compliance and risk management: Ensure adherence to regulations, policies, and ethics; collaborate on risk mitigation; complete required training.Operational efficiency: Lead operational excellence; monitor metrics; control expenses. Other duties include supervising personnel, maintaining compliance, managing expenses, and performing special tasks as assigned. Supervisory responsibilities encompass hiring, performance evaluations, coaching, and addressing employee issues. Qualifications Requires a bachelor’s degree or equivalent experience, with proficiency in Microsoft Office and Salesforce. No specific licenses are required, but compliance with background checks and regulations is mandatory. Additional requirements include meeting background and credit checks to comply with relevant regulations.