Balochi Interpreter

About the role

LanguageLine Solutions is hiring a Balochi-English phone interpreter to work remotely from home. This is an independent contractor position and not eligible for employee benefits.

Responsibilities

• Respond to interpreting sessions promptly and conduct interpretation in a friendly and professional manner.
• Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
• Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions.
• Maintain a professional demeanor throughout the interpreting sessions at all times.
• Remain calm during interpreting sessions in the event that one of the primary speakers is incoherent or upset, especially in emergency situations.
• Ensure punctuality and availability during work hours.
• Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without client's permission.
• Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law.
• Demonstrate commitment to cultural sensitivity and working in a diverse environment.
• Some calls may be highly emotional and/or stressful in nature. The interpreter may need to remain on a call for extended periods without breaks due to the nature of the call or may, at times, experience high call volumes. The interpreter must have the ability to provide the required, company standards of service within this dynamic environment.

Qualifications

• Fluency in Balochi and English and skilled in the associated cultural dynamics.
• Excellent listening, retention and note-taking skills to maintain a high level of accuracy during interpretation.
• Ability to concentrate, stay detached from the conversation, remain neutral and objective at all times, and remain on calls that involve sensitive subjects such as end of life conversations, pregnancy termination, vaccinations, and matters concerning sexual orientation and/or gender expression.
• Education or work experience in language-related fields such as teaching, language assessment, translation or interpretation preferred.
• Must be able to adapt to any LLS technology enhancements that improve service delivery and meet client demands.
• Must be at least 18 years of age.
• Licensed to work in the United States.
• Ability to read and write the requested languages - highly preferred.

Benefits

No employee benefits are offered for this position.

Skills

• Fluency in Balochi and English.
• Cultural competency and ability to assess regional and accent differences.
• Professional demeanor and ability to handle sensitive topics.
• Technical proficiency with necessary software and devices.

Benefits

No employee benefits are offered for this position.

Pay

The pay rate is $1.25 - $1.35 per minute.

Schedule

This is a remote position where the interpreter works from their home office. A quiet and secure environment is essential.