Bakery Department Manager

Additional Considerations (if Any)

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

About the role

Job Title: Bakery Department Manager
Department: Bakery
FLSA: Exempt

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations

• Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Perishables, Store Operations, and Health Wellness Home Positions that Report to you: Department Employees

Primary Duties And Responsibilities

• Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
• Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.
• Creates department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.
• Sets a friendly tone by greeting and addressing customers by name.
• Assists customers by escorting them to products, securing items, loading/unloading, and passing along suggestions or requests.
• Answers the telephone and provides friendly, helpful service to customers.
• Hires, trains, supervises, disciplines, and evaluates employees.
• Determines department goals with store director and establishes a daily work plan.
• Orders product for replenishment and communicates with employees about sales and ideas.
• Analyzes sales data, prepares ads, conducts inventory, plans displays, promotes, and maintains proper temperatures and storage.
• Handles and resolves customer issues.
• Calculates retail prices and ensures correct pricing.
• Extends invoices, posts invoices, and oversees department bookkeeping.
• Understands and troubleshoots equipment and ensures maintenance.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and works expected number of hours.

Secondary Duties And Responsibilities

• Ensures pricing is competitive in the market area.
• Attends meetings and seminars and participates in continuing education.
• Fills displays and works in the sales area.
• Unloads trucks, checks in delivered merchandise, and places product in storage.
• Performs departmental duties as needed.
• Affords assistance in other areas of the store as needed.
• Performs other job related duties and special projects as required.

Knowledge, Skills, Abilities And Worker Characteristics

• Ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
• Possess the ability to compose original correspondence; interpret written work instructions; interview job applicants; follow technical manuals and have increased contact with people.

Education And Experience

• High school or equivalent experience from on-the-job training, sanitation courses, and over one year of related work experience.

Supervisory Responsibilities (Direct Reports)

• Instructs, assigns, reviews and plans work of others.
• Maintains standards, coordinates activities, allocates personnel, acts on employee problems, and selects new employees.
• Has the authority to approve employee discipline.
• Has the authority to recommend employee transfer, discharge, and salary increases.

Physical Requirements

• Must be physically able to exert up to 100 pounds of force (shared team lifting) occasionally; exert up to 50 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.
• Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision.
• Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions

• Frequently exposed to temperature extremes and dampness.
• Equipment movement hazards from a pallet jack, electrical shock, and exposure to cleaning chemicals and solvents.
• This is a fast-paced work environment.
• Equipment used to perform job: Telephone, fax, copier, intercom system, calculator, cash register, mixers, register, proof box, ovens, sheeter, rounder, pan washer, fryer, label machine, shrink wrap machine, Telexon ordering unit, C.A.R.S. system, computer, and copy cake machine.

Financial Responsibility

• Responsible for company assets including equipment and merchandise.

Contacts

• Daily contact with customers, employees, suppliers/vendors, and the general public.
• Occasional contact with local, federal or state regulatory agencies regarding inspections.
• Confidentiality has access to confidential information including, employee compensation, monthly results, quarterly inventory reports, sales and profit sheets, and warehouse pricing.

Are you ready to smile, apply today.

Employment is contingent upon the successful completion of a pre employment drug screen.