Bakery Clerk-Evening Shift-Richmond

Position Summary

Lee’s Marketplace is a family-owned grocery chain dedicated to providing a delightful shopping experience for guests. We emphasize high-quality products, exceptional service, and a warm, welcoming environment. Our team members are valued as family, and we aim to positively impact the communities we serve. Bakery Clerks assist in the total operation of the Bakery Department, ensuring the quality and display of baked goods while interacting with guests.

Primary Position Duties

• Helps with the production, development, preparation, and maintenance of Bakery items in accordance with recipes and quality standards.
• Aids in the displaying and restocking of Bakery products, ensuring shelves and cases are filled, fresh, rotated, faced, and cleaned.
• Maintains accurate food inventories and educates customers about Lee’s wide variety of bakery options and other specialty food products.
• Maintains training and certification by attending in-person trainings and utilizing digital training platforms.
• Processes and completes orders through digital and in-person order processing.
• Engages in guest service by greeting and assisting guests in a friendly and courteous manner, providing knowledgeable answers to inquiries, and promoting a high level of morale.
• Prepares and processes guest orders promptly and finalizes purchases in a friendly manner, demonstrating excellent problem-solving skills.
• Handles product handling tasks such as stocking shelves, ensuring product freshness, assisting with deliveries, and packaging and labeling products.
• Maintains cleanliness and safety by keeping the work area clean, adhering to safety and sanitation procedures, reporting hazards, and complying with food safety regulations.
• Operates cash registers and handles transactions accurately, following store policies on returns, exchanges, and refunds, and ensuring the security of cash and financial transactions.
• Collaborates with team members to achieve store goals, participates in meetings and training sessions, assists other departments, and works in a fast-paced, sometimes crowded environment with tact and patience.
• Contributes to the cleaning responsibilities in the department as needed.
• Manages cash handling if applicable, operates cash registers, and follows store policies on returns, exchanges, and refunds.

Guest Service

Greet and assist guests in a friendly and courteous manner, provide knowledgeable answers to guest inquiries, promote a high level of morale within the department and store, and solve problems effectively to exemplify the "Lee’s Way" of prioritizing guests, team members, and the company.

Product Handling

Stock shelves and maintain displays according to store standards, ensure product freshness by monitoring production, rotating stock, and checking expiration dates, assist in unloading deliveries, organize stock rooms, package and label products using a computer program, and assist the department in maintaining proper freshness, pricing, code dating, tare, and merchandising of products in compliance with company policies and procedures.

Cleanliness and Safety

Maintain a clean and organized work area, follow all safety and sanitation procedures, report any safety hazards or equipment issues to management, adhere to food safety and sanitation regulations, and contribute to the cleaning responsibilities in the department as management sees fit.

Physical Requirements

• Ability to stand, walk, twist, sit, and bend for extended periods.
• Ability to lift and carry items weighing up to 50 pounds.
• Manual dexterity for handling small objects and operating equipment.
• Repetitive use of hands and arms to push, pull, carry, lift, reach, grip, and balance.
• Occasional stoop, crouch, kneel, or crawl.
• Prolonged periods standing and walking.
• Must be able to access and navigate all areas of the store.
• Occasional use and climbing of step stools or ladders are required.

Education & Skills

• High school diploma or equivalent (preferred).
• Previous experience in retail or guest service (preferred).
• Previous specialty cheese experience (preferred).

Referral to Team Member Handbook

Refer to the Team Member Handbook continually to ensure policies and procedures are followed.

Team Collaboration

• Work cooperatively with team members to achieve store goals.
• Participate in team meetings and training sessions.
• Assist other departments as needed.
• Work in a fast-paced, sometimes crowded, sales environment with tact and patience.
• Ensure products are sold well before their expiration date.
• Attend departmental, store, and company meetings as required.
• Contribute to profits and revenues and meet productivity standards.
• Promote a harassment-free environment and immediately report any potential harmful situations to management.

Position Requirements

• Age Requirement: 18 years+
• Food Handler's Permit required (can be obtained after hired).
• Availability: Flexible availability, including evenings, weekends, and holidays.
• Willingness to work varied hours according to the needs of the store.

Tools and Machinery

• Commercial Mixers
• Pallet Jack
• Wheeler
• Trash Compactor
• Oven
• Fryers
• Slicers/Knives
• Wrapping Machine
• Scales
• Sheeters
• Trays, Pans, Racks
• Tempering Tools
• Temperature-Controlled Rooms
• Computers
• Phones
• Any other items seen fit for role.

Compensation

• Competitive hourly wage/salary.
• Paid time and a quarter on Sundays.
• Benefits packages including health insurance, disability plans, EAP, 401k plans, and supplemental insurances.
• 10% discount, restrictions apply.
• Ace Hardware Discount at Lees Ace Hardware locations.
• Paid Time Off to those who qualify.

Work Environment

• Friendly and supportive team atmosphere.
• Opportunities for career advancement and professional development.
• Safety-forward atmosphere.
• Innovative, supportive, and input-driven management team.

Note

This job description is not intended to be all-inclusive. Team members may perform other related duties as negotiated to meet the ongoing needs of the organization.