B2B Remote Collections Representative - Commercial Collections CST/EST

TSI - Transworld Systems Inc. · North Augusta, SC · 2 mo ago

On-siteAccounting$18–$20/hrFull-time

Communicating with consumers by telephone, approving written correspondence, and attempting to bring resolution to unpaid accounts
Providing thorough, efficient, and accurate account updates on computer files for each call made or received
Skip tracing to locate consumer contact information
Counseling delinquent consumers to assist in finding funds to meet their payment obligations
Complying with and staying up-to-date on all applicable Federal, State, and Local laws and regulations relating to job duties
Complying with and staying up-to-date on all TSI policies and procedures
Maintaining knowledge of functional areas, company policies, and procedures
Providing feedback to management concerning possible problems or areas of improvement
Making recommendations to implement improved processes
Performing other duties as assigned by management

A High School Diploma or GED
Experience in commercial collections
Excellent verbal and written communication skills
Strong work ethic and a proven record of accomplishments
Strong interpersonal skills and integrity
Good organizational skills
Professional phone etiquette
Positive attitude
Ability to solve problems
Work well in a team/competitive environment
Negotiation skills
AS/400 and FACS experience is a plus
FDCPA knowledge is helpful
Ability to successfully pass pre-employment criminal background and drug screening
Available to work between 8:00am and 5:00pm, Monday - Friday
Stable work history

Paid training
Team-oriented work environment
Growth opportunity
Generous bonus opportunity
Comprehensive benefits package including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays

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