AVP, Digital Product Management (Workforce Benefits) – Remote

About the role

This role will lead strategy, execution, and team development in support of Symetra’s long-term goals. The role involves defining and leading enterprise product strategy and vision, evolving the product operating model, aligning teams, driving execution, and supporting long-term growth.

Responsibilities

• Define and lead enterprise product strategy aligned with business objectives
• Set priorities, success measures, and investment focus across portfolios
• Ensure strategy is informed by customer insights, research, and market trends
• Translate strategy into clear portfolio plans, sequencing, and execution expectations
• Allocate and adjust investments based on performance, customer outcomes, and priorities
• Evolve the product operating model, including governance and planning processes
• Lead regular portfolio reviews and adjust direction as needed
• Ensure consistent delivery of customer and business value
• Lead planning and prioritization cycles to align strategy, funding, and capacity
• Coordinate cross-portfolio initiatives, including dependencies and sequencing
• Ensure initiatives are delivered on time and achieve intended outcomes
• Align stakeholders and resolve conflicts related to priorities, funding, and resources
• Build strong relationships with senior leaders across the organization
• Communicate product strategy, performance, risks, and tradeoffs clearly
• Lead executive discussions on prioritization and investment decisions
• Represent product strategy in executive and board-level conversations
• Manage key external partner and vendor relationships
• Lead transformation of product practices, operating models, and team capabilities
• Identify and address inefficiencies to improve delivery and outcomes
• Establish standards for discovery, delivery, measurement, and governance
• Develop and grow a high-performing product organization
• Encourage innovation, experimentation, and continuous improvement

Qualifications

• 10+ years of experience in digital product management
• 5+ years of experience leading and developing teams
• Experience in workforce benefits, financial services and/or insurance
• Experience working in agile environments
• Strong understanding of product delivery, system implementations, and continuous improvement
• Familiarity with Agile, Lean Startup, or SAFe methodologies
• Excellent communication and presentation skills
• Strong problem-solving and decision-making abilities
• Ability to influence and build relationships across all levels
• Curious and adaptable, with an interest in emerging technologies
• High school diploma required; bachelor’s degree or higher preferred