AVP - Digital Product Owner

Key information

Date live: 06/05/2026
Business Area: Cards Platform
Area of Expertise: Technology
Contract: Permanent
Reference Code: JR-0000114812

Where will you be located?

Wilmington, DE (multiple positions)

What will you be doing?

• Serve as bridge between business and technical team by leading implementation of new functionality that impacts Mobile native app – iOS and Android.
• Guide development and business teams to impact Key Performance Indicators (KPI) for Digital Active rates and call reduction.
• Coordinate with guild members from Lean Control team and ensure Barclays remains compliant by completing all Regulatory and Mandated projects by assigned deadline.
• Implement solutions that strengthen business operating models, enhance the client experience, and improve efficiency and controls through continuous coordination with technical team.
• Progressive elaboration sessions and project planning sessions to bring in ideas to team by continuous participation.
• Engage with lead product owners in defining overall user experience and collaborating with appropriate technical teams involving User Interface/Experience design team(UI/UX) and Business group to elicit, interpret, analyze and validate requirements for new functionality requested by business groups.
• Identify gaps between applicable requirements and current procedures/controls and participate in driving resolution of mitigating controls.
• Work with business partners to design and implement enhancements to existing processes and/or business applications, introduce new processes and/or toolsets, and engage in process re-engineering.
• Focus on project communication resulting in better cross team dependency mapping.
• Perform workflow and capacity analysis on current state model and develop the future state operating model for each class/LOB undergoing adoption.
• Gather, document and analyze requirements, procedures and problems to improve and automate existing systems and business workflows.
• Provide implementation support, inclusive of testing and process change management, and ensure those implementations meet requirements established by Oversight and Control partners.
• Analyze business and technical requirements, ensuring requirements are captured as user stories.
• Transform business requirements into technical or system requirements, and write and maintain user documents as supporting artifacts built and delivered by team, using Rally/Agile Central, Microsoft Visio, HP Quality Center, MS Project and Sharepoint.
• Resolve requirements related impediments affecting progress and make recommendations.
• Provide support to QA test engineers with test cases and guidance, inclusive of involvement with Performance testing and PEN testing team.

Purpose of the role

To collaborate with product owners and other technical teams involved in the product development process and utilise their knowledge of the bank’s technologies to enact the vision defined in the product roadmap.

Accountabilities

• Provision of subject matter expertise to support the collaboration between the product owner and the technical side of product development.
• Support the development and implementation of the product strategy and vision defined in the product roadmap and communicate them with the relevant stakeholders and the development team.
• Collaboration with internal stakeholders to gather and prioritize product requirements and features based on business value and feasibility that are well defined, measurable and secure.
• Development and implementation of assessments to ensure continuous testing and improvement of product quality and performance.
• Monitoring of product performance to identify opportunities for optimization that meets the bank's performance standards.
• Stay abreast of the latest industry technology trends and technologies, to evaluate and adopt new approaches to improve product development and delivery.