AV Technician (On-Call)

Job Summary

The Audio Visual Technician is responsible for setting up, operating, maintaining, and repairing audio and video equipment used in live events. They may also be needed to record meetings and presentations, maintain inventories of supplies, and provide technical support.

Education, Experiance, Skills & Abilities

• Educational Requirement: Bachelor's degree or equivalent work experience in a related field (preferred).
• Technical Knowledge: Knowledge of audiovisual equipment and technology is an asset.
• Experience: Previous experience working in a collaborative environment with a diverse group of individuals. Proven ability to work autonomously and prioritize tasks to meet objectives and deadlines. At least 1-2 years of relevant experience in audiovisual technology, including setup, operation, and maintenance. Experience working with Microsoft and Apple products and related AV software.
• Skills: Effective communicator, proficient in Microsoft Office Suite and Keynote, strong problem-solving skills, ability to work in a team-oriented environment, strong work ethic, initiative, and dedication, sound judgment and decision-making abilities, ability to work flexible hours, ability to climb ladders or use lifts when required, advanced reading and writing skills, excellent speaking and presentation skills, passion, professionalism, and compassion, willingness and ability to travel for company-related business.

JOB SPECIFIC DUTIES

• Equipment Management And Maintenance: Maintain all audio/visual equipment, ensuring equipment quality and proper storage. Maintain a spreadsheet of equipment for events. Keep podiums clean, stocked, and organized. Maintain stock of AV disposables such as batteries, laser pointers, projector lamps, etc. Contact outside vendors as necessary to rent outside equipment, following proper approval procedures.
• Event Planning And Client Coordination: Work directly with department managers to address specific AV needs for events. Work with event planners/clients to ensure their needs are met and any special requests are recognized ahead of time. Monitor the event calendar to plan out event needs in advance and ensure all necessary equipment is in-house and functioning. Correspond with clients via email and phone, ensuring effective communication and business relationships. Establish a main point of contact for the event when flash drives or CD/DVD recordings need to be distributed.
• On-Site Event Support: Greet clients upon arrival, assist with loading and setting up presentations. Assist clients during the event by monitoring audio levels and microphones. Adhere to all safety policies, ensuring proper connections, cable covers, and other safety procedures are followed.
• Problem Solving And Process Improvement: Work independently to organize and prioritize tasks. Analyze and troubleshoot complex issues, develop, recommend, and implement solutions. Research ways to streamline operations and improve AV quality.
• Safety And Compliance: Ensure awareness and compliance with standard operating procedures and safety policies. Maintain general knowledge of Viticus Group’s policies and procedures.

Requirements

• Physical Requirements: Ability to sit, use hands and fingers, talk or hear, and smell continually. Ability to stand, walk, and reach frequently. Ability to climb or balance, stoop, kneel, or crouch occasionally. Lifting and carrying ability to frequently lift and carry up to 10 lbs. Occasionally lift and carry up to 50 lbs. Vision and hearing close vision required to see computer monitors, read documents, and operate copy and fax machines. Distance vision is required to drive an automobile if driving is a requirement of the job. Work environment is indoors and climate-controlled. Occasionally exposed to outdoor weather conditions. Moderate noise levels as found in a business office with computer printers, households with TVs and dishwashers, and driving in light traffic.

Benefits

Competitive & Transparent Salary – Know what you're worth and be paid fairly for it. Free Employee-Only Coverage – Medical, Dental, Vision, Short & Long-Term Disability, and Life Insurance – all 100% covered for you! 401(k) with 3% Company Match – Invest in your future with our retirement plan. Supportive & Collaborative Work Culture – Be part of a mission-driven team that values connection, communication, and kindness. Ongoing Professional Development – From workshops to conferences, we'll support your growth every step of the way. Wellness Programs – Take care of your mental and physical health with access to resources and wellness incentives. Employee Recognition & Appreciation Events – We celebrate wins—big or small—throughout the year! Unique Industry Impact – Make a real difference in veterinary medicine and animal health. Work-Life Balance – We respect your time with predictable scheduling and occasional flexibility. Fun Workplace Culture – Holiday contests, team lunches, and just enough quirks to make work more enjoyable.