AV Technology Technician (Part Time or On Call)

At Hyatt, we believe our guests select us because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences. Join the technology team supporting conferences, meetings, and special events at the Rizzo Center! This hands-on position provides audio visual and basic technology support for guests and staff, helping ensure events run smoothly from start to finish.

Responsibilities

• Provide timely and courteous on-site and on-call support.
• Assist clients and internal staff with computer, network, and AV-related issues.
• Assess customer needs and provide necessary equipment and recommendations.
• Troubleshoot equipment or system malfunctions before, during, and after events.
• Ensure the safety and security of meeting room AV and IT systems and hardware at the facility.
• Perform periodic and scheduled tests of equipment to ensure functionality and address issues expeditiously.
• Maintain proper upkeep of all equipment.
• Periodically check and maintain AV systems (including digital signage and background music) for proper operation and report issues.
• Perform periodic and scheduled tests of meeting space and business center PC hardware, software, and peripherals to ensure functionality and address issues expeditiously.
• Install and configure webcams, keyboards, mice, and other peripherals as needed.

Qualifications

• 2+ years of digital audio video control and troubleshooting experience, preferred.
• Previous AV, IT, hospitality, media production, or customer service experience, preferred.
• Prior hotel audio visual experience a plus.
• Mac proficiency a plus.
• CTS certification, preferred.
• Ability to work independently and responsibly.
• Strong customer service skills.
• MS Windows proficiency.
• Familiarity with audio visual and event technology.
• Ability to lift up to 25 lbs and occasionally climb ladders.

Benefits

• Travel Perks: Enjoy 12 free room nights annually (after 90 days of service), plus discounted rates and Friends & Family Room Rates starting on day one.
• Health & Wellness Coverage: Comprehensive Medical, Prescription, Dental, and Vision Insurance available after just 30 days of employment.
• Financial Security: 401(k) with company match (after 1 year of service) and an Employee Stock Purchase Plan.
• Time Off That Matters: Paid vacation, sick days, and new child leave to support your personal and family needs.
• Family Support: Paid Family Bonding Time—8 weeks for primary caregivers and 2 weeks for supportive caregivers—plus Adoption Assistance (after 1 year of service).
• Education Assistance: Tuition Reimbursement to help you grow professionally.
• Daily Perks: Free colleague meals during your shift.
• Exclusive Discounts: Save on top brands like Apple, AT&T, Verizon, Headspace, and many more.

Pay

$18.00/hour

Schedule

Available to work evenings, weekends, some holidays, and special events.